Local Area
How did the city of Southaven get its name?
"South" of Whitehaven
What is the only soda brand that Marriott carries?
Pepsi
How many stars AND stripes does the American flag have?
What are the operating shuttle hours?
Monday - Friday, 6 AM to 10 PM
What year was Chartwell founded?
2003
Name two concert venues in Desoto County?
Landers Center and BankCorp Amphitheatre
How many Marriott Bonvoy tiers are there and what are they?
6
Member
Silver Elite
Gold Elite
Platinum Elite
Titanium Elite
Ambassador Elite
Hot dogs
15/5 Rule
15 feet: eye contact, head node, smile, etc.
5 feet: verbal exchange
Franklin, TN
Where is the National Civil Rights Museum located in Memphis?
Lorraine Motel
Where is Marriott headquarted at?
Bethesda, Maryland
Where are the 2024 summer Olympics being held?
Paris, France
What does PASS stand for?
Pull
Aim
Squeeze
Swipe
*DAILY DOUBLE*
Who is our regional manager?
Which local celebrity was one of the lead vocalists for the band NSYNC?
Justin Timberlake
Name 5 brands that fall under the Marriott brand (that are not Courtyard or Residence Inn).
Towneplace, Four Points, Moxy, Aloft, Springhill, Fairfield, AC Hotels, MGM, Marriott, Sheraton, Westin, JW Marriott, The Ritz-Carlton, St. Regis, W Hotels, etc.
What is the day that marks the onset of summer and has the longest daylight hours of the year?
Summer Solstice
Name 3 different amenities Residence Inn offers that Courtyard does not.
Outdoor Pool
Complimentary Breakfast
Full Kitchens
What is LEARN model?
Listen
Empathize
Apologize
Resolve
Notify
Which modern-day hotel chain was first founded in Memphis in 1952?
Holiday Inn
Where did Marriott open it's first international hotel?
Acapulco, Mexico
Where was the highest temperature ever recorded on Earth?
HINT: It's in the US.
Death Valley, California
134 degrees
What is our housekeeping guest room cleaning schedule?
Refresh every other day and full clean every 7 days.
Service
Teamwork
Authenticity
Integrity
Right-way
Success