Basics
What does CCM stand for?
Clinical Care Manager
Who provides final approval for CHAs?
CCM
PCTP
Person Centered Treatment Plan
Can intakes be completed virtually in CP 2.0?
No
Where are our 3 sites located?
Lawrence, Worcester and Peabody
How often are CHAs expected to be updated at minimum?
Annually/Yearly
ACO
Affordable Care Organization
Can you do outreach/intake with someone in the hospital?
Yes
Program Director
CCM
Nurse
Care Coordinator
Recovery Coach
How many days does CC have to complete CHA for new enrollees?
90 (unless CHA completed within 12 calendar months)
BHCP
Behavioral Health Community Partners
Who is responsible for outreach within 90 days of assignment?
Care Coordinators
How do you refer someone to our program?
referral form that is given to CCM
How long do CC's have to complete PCTP for new enrollees?
5 months
HRSN
Health Related Social Needs
outreach/phone calls
PCP
Drive by
ACO
How long can someone stay in process?
151 days
When is PCTP considered complete?
Care Plan has been signed by enrollee, approved by CCM and SENT to PCP
BHPMW
Behavioral Health Partners of Metro West
List forms that need to be completed at intake (3 of 5):
Acknowledgement of electronic communications
Auth to communicate through technology
consent for masshighway
Notice of Privacy Practices
Participation form