CDM
Sounds of Silence
Say What???
Fear Factors
Name that Assault
100
Defensive and Directive
What is the behavior level and staff attitude/approach for level 2 in the CDM?
100
Proxemics
What is the term that means Personal Space?
100
Information seeking and Challenging
What are the two types of questions a defensive person may ask?
100
Freeze, Overreact, Act inappropriately
What are unproductive responses to staff fear and anxiety?
100
Punches and Kicks
What are examples of a strike?
200
Anxiety and Supportive
What is the behavioral level and staff attitude/approach for level 1 in the CDM?
200
Gender, size, hygiene, culture, disability, relationship...
What are factors that may influence your sense of personal space?
200
Isolate the situation or let them vent within limits
What is the recommended staff response for dealing with Release?
200
Increase in speed and strength, Quicker reaction time, Heighten senses
What are the productive responses to staff fear and anxiety?
200
You should respond by blocking and moving
What is the response to a strike?
300
Tension Reduction and Therapeutic Rapport
What is the behavior level and staff attitude/approach for level 4 in the CDM?
300
Kinesics
What is the term that means our body language- gestures, facial expressions, eye contact, posture, and stance?
300
Simple, Reasonable, Enforceable
What are the 3 keys to setting effective limits?
300
Know your fears, handle crisis as a team, get training and practice in personal safety
What are ways we talked about for managing your staff fear and anxiety?
300
This type of attack is an attempt to control or destroy a part of someone's anatomy.
What is a grab?
400
Acting Out Person and Nonviolent Physical Crisis Intervention
What is the behavior level and staff attitude for level 3 in the CDM?
400
Safety, Non-threatening, Respect
What is the 3 reasons to use a Supportive Stance?
400
Questioning, Refusal, Release, Intimidation, Tension Reduction
What are the 5 stages in the Verbal Escalation Continuum?
400
Freezing
What is the inability to react to a situation?
400
Principals of personal safety for this type of attack include gaining a psychological and physiological advantage.
What is the response to a grab?
500
Integrated Experience
What is the term defined as "the concept that staff attitudes and behavior influences the behavior and attitudes of students and vice versa?
500
Be nonjudgemental, give undivided attention, listen carefully for the real message, offer silence for reflection, paraphrase, restate to clarify messages.
What is some ways to be a good empathic listener?
500
Rational Detachment
What is the term defined as "your ability as staff to maintain professionalism and not take the acting out personally?"
500
Kicking the student back, using offensive language, perceiving a situation as worse than it really is
What are examples of overreacting or responding inappropriately?
500
Precipitating Factors
What is the term defied as "the internal and external causes of acting out behavior over which staff have little or no control?"
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