Define Anxiety and give 4 examples of behaviors that you may see in an anxious client that you work with.
Anxiety: A noticeable change or increase in behavior
100
Identify the 6 levels in the CPI COPING Model
Control
Orient
Patterns
Investigate
Negotiate
Give
100
Choose 1 member of your team to role play the first stage of the Crisis Development Model and the corresponding appropriate staff response.
Anxiety
100
Show or tell us that the CPI Supportive Stance looks like and 3 reasons for using it.
body position turned away from student at an angle
one leg length away from client
arms in a non-threatening position
Reasons for using:
safety, communicates respect by honoring personal space, nonthreatening
100
Who was the first Twitter user to reach 20 million followers?
Lady Gaga
200
What are the 4 behavior levels of the CPI Crisis Development Model?
Anxiety
Defensive
Acting Out Person
Tension Reduction
200
Explain the first 3 stages of the CPI coping model.
C
O
P
Control - make sure everyone is calm and rational
Orient - establish basic facts
Patterns - look for trends
200
Choose one or more members of your team to act out the 5 stages of the CPI Verbal Escalation Continuum:
Questioning, Refusal, Release, Intimdation, Tension Reduction
What is the philosophy of the Nonviolent Crisis Intervention program?
To MAINTAIN the CARE, WELFARE, SAFETY AND SECURITY OF ALL
200
In which game would you find 'Jake the Jailbird'?
Monopoly... the name of the character behind bars on the board
300
Name the 4 staff attitudes/approaches that correspond to the 4 CPI Behavior Levels:
Anxiety -
Defensive -
Acting Out Person -
Tension Reduction -
Anxiety - Supportive
Defensive - Directive
Acting Out Person - Nonviolent Physical Crisis Intervention
Tension Reduction - Therapeutic Rapport
300
Explain the last 3 levels of the COPING Model.
Investigate, Negotiate, Give
Investigate - ways to improve behavior
Negotiate - reach an agreement about behaviors and consequences with the individual
Team - agree to changes
Give - support and encouragement to client and staff
300
Susie is verbally escalated and is showing behaviors in stages 1, 2 of the Verbal Escalation continuum - Questioning, Refusal, Role play appropriate staff responses for these stages.
Questioning - information seeking - give a rational response; challenging - redirect
Refusal - set limits
300
Paraphrase the following statement:
"I would rather jam a pencil in my eye than listen to you continue to talk about the Scientific Method"
Something like:
"What I hear you saying is, that you are frustrated and tired of discussing the current information about the Scientific Method"
300
Tom's father has five sons named Ten, Twenty, Thirty, Forty. What would be the name of the fifth?
Tom
400
Define integrated experience and give an example of this concept.
Integrated experience - the concept that behaviors and attitudes of staff impact the behaviors and attitudes of clients and vice versa.
400
Why is postvention for student important?
To teach/learn.
To strengthen the relationship/team.
To Have closure.
400
What are the three key components to setting effective limits? Role play effective limit setting with a teammate
clear, simple
enforceable
reasonable
400
What is restraint related asphyxia and how can you avoid it?
person restrained placed in a position that restricts breathing. Avoid it by using CPI techniques
400
What is Scooby short for in the name 'Scooby Doo'?
Scoobert
500
Name 3 key concepts one must consider when working with an anxious client (Level 1 of the Crisis Development Model) and give a definition of each concept.
Proxemics - personal space
Kinesics - non verbals/body language
Paraverbal Communication - vocal part of speech
alternate: CPI Supportive Stance
500
Why is postvention for the staff important?
To teach/learn.
To strengthen the relationship/team.
To Have closure.
500
Role play an ineffective limit setting situation with a team member or tell about a time when you did not use effective limit setting with a student.
power struggle
500
What is the definition of Nonviolent Physical Crisis Intervention and when should it be used?
Only as a last resort when client is endangering jeopardy of self and/or others- it is a safe, nonharmful control and restraint position
500
What is the dot over the letter "i" and "j" called?