Crisis Development Model
Staff Approach to Anxiety
Supportive
Communication through touch
Haptics
The vocal part of speech, excluding words (3)
1. Tone
2. Volume
3. Cadence
Ability to manage your own behavior and attitude
Rational Detachment
Child Behavior level for Physical Intervention
Risk Behavior
Communication through body language
An active process to discern what a person is saying
Extra credit (for 100): 3 examples of how to do this
Empathic Listening: nonjudgemental, undivided attention, listen carefully, allow silence for reflection, restate and paraphrase
Factors that influence behavior in which a person has little to no control over
Precipitating factors
Staff Approach for Tension Reduction
Communication through personal space
Proxemics
3 Keys to Limit Setting
1. Simple/clear
2. Reasonable
3. Enforceable
behaviors that influence behaviors
Integrated experience
Child behavior level for Directive approach
Defensive
3 reasons for supportive stance
1. Communicates respect
2. Non-threatening
3. Maintains safety
3 Examples of Limit Setting
1. Interrupt and Redirect
2. When and Then
3. If and Then
3 examples of internal precipitating factors
Medical condition
Mental Health Illness
Socioeconomic factors
behavior level demonstrating signs of rapid heart beat, pacing, agitation
Anxiety
3 things to consider when in Supportive Stance
1. Position
2. Posture
3. Proximity
Questioning, Refusal, Release, Intimidation, Tension Reduction