Crisis Development
This is the stage where we see a change in behavior. What should staff's response be?
Anxiety - Supportive
This is the term that refers to your amount of personal space
Proxemics
Paraverbal Communication
This is the stage of the Crisis Development Model where the Verbal Escalation Continuum occurs.
Defensive
This is the chance of a bad consequence happening
Risk
This is the stage where a youth is beginning to lose rationality. What should staff's response be?
Defensive - Directive
Kinesics
This term refers to the quality and pitch of your speech
Tone
What are the 5 phases of the verbal escalation continnuum
Questioning
Refusal
Release
Intimidation
Tension Reduction
This is the chance that an event or behavior may occur
Likelihood
This is the stage where behaviors that may present a risk to self or others occur. What should staff's response be?
Risk Behavior - Physical Intervention
This term refers to communication through touch
Haptics
This term refers to the rhythm and rate of your speech
Cadence
What are the 3 examples of limit setting patterns
Interrupt & Redirect
When & Then
If & Then
The is the level of harm that may occur
Severity
This is the stage where the youth shows a decrease in physical and emotional energy. What should staff's response be?
Tension Reduction - Therapeutic Rapport
We use this because it communicates respect, is non-threatening, and maintains safety.
Supportive stance
This term refers to the loudness and intensity of your speech
What are the two types of questions a child may ask during the questioning phase
Challenging - downplay the challenge, stick to the limit
Information seeking - give a rational response
These are the three reasons we respond as a team
Safety, Professionalism, Litigation
The idea that youth's behaviors and attitudes affects staff and vice versa
Integrated Experience
The 3 Ps that are elements of the supportive stance
Position, Posture, Proximity
FREEBIE
FREEBIE
What should staff's response be to a youth in the release phase
allow venting , remove the audience
These are the auxiliary team member duties
Check
Address
Recognize
Engage In