Crisis Development Model
Nonverbal Communication
Paraverbals
Verbal Intervention
Everything Else
100

At this stage we see a change in behavior.

Anxiety

100

This term refers to your amount of personal space.

Proxemics

100

This term refers to the loudness and intensity of your speech.

Volume

100

The phase of the Verbal Escalation Continuum where a child shows a decrease in physical and emotional energy.

Tension Reduction


100

This is the chance of a bad consequence happening.

Risk

200

This response is when staff re-establishes communication with the youth.

Therapeutic Rapport

200

This term refers to your body language.

Kinesics

200

This term refers to the quality and pitch of your speech.

tone

200

This is the stage of the Crisis Development Model where the Verbal Escalation Continuum occurs.

Defensive


200

This is the chance that an event or behavior may occur.

Likelihood

300

An approach where staff decelerates an escalating behavior

Directive

300

We use this because it communicates respect, is non-threatening, and maintains safety.

Supportive Stance

300

This term refers to the rhythm and rate of your speech.

Cadence

300

The phase of the Verbal Escalation Continuum where the youth is verbally and/or nonverbally threatening staff.

Intimidation


300

This is the level of harm that may occur.

Severity


400

The intervention where staff uses disengagement and/or holding skills to manage risk behaviors.

Physical Intervention

400

This term refers to communication through touch.

Haptics

400

The vocal part of speech, excluding the actual words used

Paraverbal Communication

400

These are the two types of questions a child may give during the questioning phase of the Verbal Escalation Continuum.

Challenging

Information Seeking

400

These are the three reasons we respond as a team.

Safety

Professionalism

Litigation

500

This stage is when a child begins to lose rationality.

Defensive

500

This term refers to where you are in relation to others or your orientation to another.

Proximity

500

This is the ability to manage your own behaviors and attitude.

Rational Detachment

500

These are types of limit-setting patterns.

Interrupt & Redirect

When & Then

If & Then

500

This is the concept that the behaviors and attitudes of staff impact the behavior and attitudes of youth and vice versa.

The Integrated Experience
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