Name both the behavior level and staff attitude/approach for level #2 in the Crisis Development Model.
What is Defensive (behavioral level) and Directive (staff attitude and approach. Page #7
100
What does the term Proxemics means?
What is Personal Space-someone's comfort zone on all sides perceived to be an extension of self?
100
Name the 2 types of questions a defensive person might ask?
What is information seeking and challenging?
100
What term is defined as "the concept that staff attitudes and behavior influences the behavior and attitudes of students and vice versa.
(Think Crisis Development Model)
What is Integrated Experience?
100
Name at least 2 out of 3 unproductive responses to staff fear and anxiety.
What is freeze, overreact and/or act inappropriately?
200
Name both the behavior level and staff attitude/approach for level #1 in the Crisis Development Model.
What is Anxiety (student behavior) and Supportive (staff approach/attitude)?
200
Name 3 factors that might influence your sense of personal space.
What is gender, size, hygiene, culture, disability, environment, friendship, past experiences etc....
200
What is 1 recommended staff response for dealing with Release?
What is Isolate the situation or let them vent?
200
What term is defined as "The internal and external causes of acting out behavior over which staff have little or no control?"
What is Precipitating Factors?
200
Name 2 of the 3 productive responses to staff fear and anxiety.
What is Increased speed/strength, quicker reaction time, heightened sense?
300
Name both the behavior level and staff attitude/approach for level #4 in the Crisis Development Model.
What is Tension Reduction (student behavior) and Theraputic Rapport (staff attitude/approach)?
300
Explain what the term "Kinesics" means.
What is our body Language: gestures, facial expressions, eye contact, posture, and stance.
300
What are the 3 keys to setting effective limits?
What is Simple, Reasonable, and Enforceable?
300
What term is defined as "your ability as staff to maintain professionalism and not take acting out personally?"
What is Rational Detachment?
300
What are the two types of overreaction within staff fear and anxiety?
What is Psychologically (perceives situation as worse than it is) or Physiologically(motor skills do not function properly?
400
Name both the behavior level and staff attitude/approach for level #3 in the Crisis Development Model.
What is Acting Out Person (student behavior) and Non-Physical Crisis Intervention (staff approach/attitude?
400
What are the 3 reasons to use the Supportive Stance?
What is for safety/escape route, non-threatening/non-challenging, and respect for personal space
400
Name the 5 stages in the Verbal Escalation Continuum.
What is Questioning, Refusal, Release, Intimidation, and Tension Reduction?
400
Name at least 3 out of 5 ways to be a good empathic listener.
What is 1) be non-judgemental 2)give undivided attention 3) listen carefully for the real message of feeling or intent 4)paraphrase or restate to clarify messages 5) offer silence for reflection?
400
What are three ways we talked about managing your fears and anxiety?
What is, Know your fears, handle crisis as a team, get training and practice in personal safety, and know physical interventions if needed.
500
Punches and Kicks are examples of what type of attack?
What is a strike?
500
You should respond to this type of attack by blocking the weapon and moving the target.
What is a strike?
500
This type of attack is an attempt to control or destroy a part of someone's anatomy.
What is a grab?
500
Principles of personal safety for this type of attack include gaining a psychological or physiological advantage.
What is a grab?
500
The vocal part of speech excluding the actual words.