Animal In You
Alternative Dispute Resolution
Means What?
Cause and Effect
Deal With It
100
This conflict management style characteristically says "Do it my way or not at all"
What is a SHARK?
100
The parties attempt to reach a resolution by themselves
What is Negotiation?
100
A battle, discord between primitive desires, instincts and moral, religious or ethical issues
What is conflict?
100
Competition Procedure Psychological
What are interests?
100
A solution on which both parties commit and agree
What is selecting the best alternative?
200
This management conflict style characteristically says "Whatever you say!"
What is a BEAR?
200
A neutral third party helps negotiations
What is mediation?
200
The practice of identifying and handling conflict in a sensible, fair and efficient manner
What is conflict management?
200
Geographic Control Time Power
What is structure?
200
Both parties state their view of the problem
What is defining the conflict?
300
This management conflict style characteristically says "Conflict? What conflict?"
What is a TURTLE?
300
A third party assists with the process of problem solving
What is facilitation?
300
The mental interpretations about an issue affected by associated emotional experiences
What is perceptions?
300
Life Ideology Religion
What are values?
300
Parties thank one another and reinforce the desired change
What is appreciation and follow-up plan?
400
This management conflict style characteristically says "I'll back off if you do the same"
What is a FOX?
400
A neutral third party renders a decision
What is arbitration?
400
The part of consciousness created by the "heart"
What are emotions?
400
Strong emotions Miscommunication Misperceptions
What is relationship?
400
Both parties brainstorm ideas
What is search for solutions?
500
This management conflict style characteristically says "My preference is...What's your choice?"
What is an OWL?
500
A panel of employees makes a decision
What is a peer review?
500
The root of all conflict
What is fear?
500
Interpretation Misinformation Lack of imformation
What is data?
500
Steps taken together to resolve the conflict
What is create an action plan?
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