Who's WHo
Info Goldmine
Legal & Ethical
Real-World Curveballs
Safety First
100

This school-based professional can tell you about a child's attendance and hygiene

Who is the school nurse

100

Name one piece of documentation a school social worker can provide to CPS

Counseling records or behavioral assessments


100

You can share all case details with a social worker

What is False

100

You learn mid-investigation that the child may have Native American heritage. What is your immediate next step under ICWA?

Notify your agency’s ICWA specialist or tribal liaison immediately to begin verifying the child’s status and ensure tribal notification as required by law.

100

Name one sign of neglect you might confirm with a school collateral

Poor hygiene or frequent hunger

200

This school-based professional is the eyes and ears of the school

Who is the school secretary  

200

Name two pieces of information you can get from a pediatrician during an investigation

What is medical history, signs of neglect or injury

200

Can CPS provide a final copy of the assessment to the reporter

What is False 

200

The child's teacher is on leave for 2 months. What's your backup plan

Speak to other staff like the school counselor, principle, review school records

200

Which collateral can help determine whether a child is affiliated with a Native American tribe, and why is this crucial under ICWA?

Who is the tribal liaison or ICWA specialist? This is crucial because ICWA requires that the child’s tribe be notified and involved in all child welfare proceedings to protect the rights and cultural connections of Native American children.

300

This person can discuss speak to individuals wellbeing

Who is therapist
300

List two things a neighbor collateral might tell CPS

Observations of loud fights/noises, unusual comings and goings, or concerns about children being left alone

300

What information can be shared with LEA and detectives?

All information that is relevant to the case

300

A child’s tribe has not responded after being notified of the case. What should you do next to stay compliant with ICWA?

Document all contact attempts and continue efforts to engage the tribe; consult with your ICWA specialist and follow agency procedures to ensure ongoing compliance while proceeding cautiously with the case.

300

A hospital calls in a suspected abuse report. What should you verify with medical staff to accurately assess immediate child safety?

Nature and severity of injuries, consistency with the explanation given, prior medical history, and whether injuries are accidental or inflicted.

400

This collateral works with the family on housing stability and can verify reports of homelessness or frequent moves

Who is a housing case manager or homeless liasion

400

A child’s counselor reports that the child has become withdrawn and anxious over the past month. What type of additional information should you seek from the counselor to support your investigation?

Session notes detailing behavioral changes, any disclosures made by the child, patterns or triggers for anxiety, and recommendations for further assessment or intervention.

400

Before interview a collateral, what much you clarify about confidentiality?

That only relevant info will be shared and their input remains confidential within CPS rules

400

A collateral provides a glowing report, but your observations suggest otherwise, what do you do?

Seek additional sources 

400

There are concerns for domestic violence exposure in a shelter. Shelter staff will provide information 

What is False

500

This collateral, often part of a multidisciplinary team, provides expert analysis of injuries and determines if they are consistent with child abuse

Who is a forensic medical examiner

500

A neighbor reports yelling and loud noises at night. How might you validate this information?

Cross-check with law enforcement, interview other neighbors, speak with apartment manger

500

You receive vital information from a collateral, but they ask to remain anonymous. What are the legal and ethical steps you must follow in documenting and using this information in your investigation?

Document the information accurately while protecting the collateral’s identity when possible; clarify that while anonymity can be respected in documentation, their identity may be disclosed if legally required (e.g., in court). Always follow agency policy and legal guidelines regarding confidentiality and disclosure.

500

A collateral shares conflicting info from what the parent reported. What should you do?

Investigate further, seek corroboration, and document discrepancies objectively. 

500

You’re unable to reach the child at home and receive conflicting reports about their whereabouts. What collaterals could help locate the child and assess safety, and what would you ask them?

School staff (attendance records), law enforcement (wellness checks), neighbors (recent sightings), and extended family (child’s possible location). Ask when the child was last seen, any unusual activity, and contact info for others who may know their whereabouts.

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