Carpet
What type of pad is used as Lowe's “default” carpet cushion?
Elite Pad
Tile can be installed directly on top of a cement subfloor?
True or False
True
Lowes will install new carpet over old pad.
False.
Lowes will install new carpet over new pad only.
Basic Floor Prep includes minor scraping, sweeping and structural modifications to the floor.
True or False
False
(Lowe's PROviders are not allowed to make structural modifications to homes)
Custom cutting of the floor to match up to an irregular edge such as a stone fireplace. Silicone caulk is required to fill the expansion gap.
Scribe and Seal
Something we penny out on all carpet quotes, regardless of the installation type or the promo applied?
Transition
Laminate jobs require these products because they allow the floor to move beneath them.
Laminate Transitions
If a home is built in 1986 or before, what type of flooring will Lowes installers NOT remove?
All types of vinyl flooring
What product is used to level a floor and requires the PROvider to paint on a primer before use?
Self Leveler
Allowing floors to properly adjust to the normal living conditions within the structure where it will be installed
Acclimation
Mobile Home Upcharge: The Pro must be removing the existing carpet for this to be a valid charge. We should select yes for mobile home upcharge and add it as additional work.
True or False
False
Installation of this product category is the same as laminate. However, the kinds of transitions offered are different.
Vinyl Plank
Cut down of interior doors (excluding antiques, glass, bi-fold, pocket, metal) is available at an additional charge to the customer.
True or False
True
This product is used when small areas need to be leveled prior to installation.
Floor patch/Skimcoat
A pattern in sheet vinyl flooring that repeats diagonally across the sheet.
Drop Match
Two carpet measures are provided in the same detail with the customer-preferred product that is available in 12’ & 15’. Which should we build?
Both 12' and 15' adding product
Lowes Installers will install peel and stick vinyl products.
True or False
False
Lowes will provide a restretch as a stand alone service.
True or False
False
Pro is replacing subfloor and requests Roofing Felt on a floating install. What underlayment should we add??
Both, roofing felt and underlayment.
Felt will go between the existing subfloor and the new plywood being installed for buildup and repair work.
Fee for areas where there is difficulty moving items needed for installation. Examples are elevators, lofts, stairs, and offsite or street parking.
Hard Access Fee
When we will NOT enter the SOS item # and use the Stock item #?
When it is a stock item that is not found on the Stock to SOS chart, or if the installer or Store asks for a 72-hour install.
What kind of product is used to fill in the pattern on an old floor so that it doesn’t telegraph through the new surface.
Embossing products (Skimcoat patch and Additive)
True or False
False.
Only installation is included in the basic labor.
Installer requests 30 sqft for plywood installation. How many boards and what is the sq ft we should enter in ISST?
1 board, 32 sq ft.
Installers are paid for the number of boards handled.
This reflects the cuts that need to be made based on the room size. On a carpet installation, cuts must come from the same roll or the dye will not match.
Mill Order