Benefit Acronyms
BF Tools & Systems
Enrollment Terminology
Benefitfocus Core Values
Service Center Terms
100

What does FSA mean?

What is Flexible Spending Account

100

What does HOC mean?

What is History of Changes

100

The designated period of time that generally occurs once a year, during which employees can make benefit election changes without any penalties.

What is Open Enrollment or OE

100

This CORE value means having fun and raising our voices to recognize one another and our accomplishments.

What is CELEBRATE

100

What does TE mean?

What is Telephonic Enrollment

200

What does HSA mean?

What is Health Savings Account

200

True or False: A person or Member OID can be used to locate someone in our system.

What is True

200

A change in your situation - like getting married, having a baby or losing health coverage - that can make someone eligible for a special enrollment period allowing them to enroll in health insurance outside the yearly OE period.

What is a Qualified Life Event or QLE

200

This CORE Value means actively creating environments that make us proud - both personally and professionally - internally and externally.

What is Community

200

What does SRT mean?

What is Service Recovery Team

300

What does HDHP mean?

What is High Deductible Health Plan

300

What does EDI stand for?

What is Electronic Data Interchange

300

The period in which newly hired or newly eligible employees can make their initial benefit elections.

What is initial enrollment or IE.

300

At Benefitfocus, our Associates, Our Customers, and our Stakeholders are all in this _____________.

What is Together

300

What does BSC mean?

What is Benefit Service Center OR Benefit Support Consultant

400

What does EOI mean?

What is Evidence of Insurability

400

The __________ determines which set of life event rules will be used for the benefit element.

What is the Change Reason Permissions or CRPP (CRP)

400

A member who is not the primary contract holder for coverage provided by an insurance carrier - examples include the contract holder’s spouse and/or children.

What is a dependent

400

At Benefitfocus, we strive to ________ what the user or customer will want and have it just when they need it!

What is Anticipate

400

What does SHP mean?

What is State Health Plan (of NC)

500

What does HRA mean?

What is Health Reimbursement Account

500

This report shows cost and enrollment information for each covered person, including the option to display dependent information.

What is the Benefit Detail Report / Employee Summary Report / Confirmation Statement

500

A member (i.e. an enrolled person) who is the policy holder (also called the contract holder).

What is a subscriber

500

Showing up for work on time, helping your fellow classmates when needed, and sharing ideas on how we can improve our processes are examples of how you can demonstrate this CORE Value

What is Own It

500

What does PSC mean?

What is Production Service Center

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