CRDM3

Chp 11

100

1. A team is a group of employees working together to reach a specific goal. 2. Teams may be permanent or temporary. 3. An inability to get along with coworkers is a major reason people are fired in the United States today.

T 1. A team is a group of employees working together to reach a specific goal. T 2. Teams may be permanent or temporary. T 3. An inability to get along with coworkers is a major reason people are fired in the United States today.

200

4. TQM stands for teams for quality management. 5. Diversity helps team members think alike. 6. Teamwork benefits both the organization and the team members.

F 4. TQM stands for teams for quality management. F 5. Diversity helps team members think alike. T 6. Teamwork benefits both the organization and the team members.

300

7. The most successful teams are made up of people with similar skills and backgrounds. 8. To be effective, team goals must be measurable. 9. A team’s plan for reaching its goals should include actions, resources, and measurements.

F 7. The most successful teams are made up of people with similar skills and backgrounds. T 8. To be effective, team goals must be measurable. T 9. A team’s plan for reaching its goals should include actions, resources, and measurements.

400

10. Successful teams require all members to play the same role. 11. If you disagree with some of your team’s efforts, you should work independently of the team. 12. Different leaders use different styles of leadership, but all leaders tend to have certain characteristics.

F 10. Successful teams require all members to play the same role. F 11. If you disagree with some of your team’s efforts, you should work independently of the team. T 12. Different leaders use different styles of leadership, but all leaders tend to have certain characteristics.

500

13. Defining the problem should be the first step in problem solving. 14. Choosing and implementing the best solution is the last step in problem solving. 15. Quality, not quantity, is the goal of brainstorming.

T 13. Defining the problem should be the first step in problem solving. F 14. Choosing and implementing the best solution is the last step in problem solving. F 15. Quality, not quantity, is the goal of brainstorming.

Chp 12

100

1. The Federal Labor Standards Act (FLSA) was passed in 1938. 2. The same restrictions apply to all workers younger than 18 years old. 3. Many organizations that are not covered by the Drug Free Workplace Act follow the guidelines established by the act.

F 1. The Federal Labor Standards Act (FLSA) was passed in 1938. F 2. The same restrictions apply to all workers younger than 18 years old. T 3. Many organizations that are not covered by the Drug Free Workplace Act follow the guidelines established by the act.

200

4. The Family and Medical Leave Act requires companies to grant up to 12 weeks of paid leave for employees who qualify. 5. A business with 25 employees must comply with the provisions of the U.S. Civil Rights Act of 1964. 6. A business with 25 employees must comply with the provision of the Family and Medical Leave Act.

F 4. The Family and Medical Leave Act requires companies to grant up to 12 weeks of paid leave for employees who qualify. T 5. A business with 25 employees must comply with the provisions of the U.S. Civil Rights Act of 1964. F 6. A business with 25 employees must comply with the provision of the Family and Medical Leave Act.

300

7. Whistle-blowers are workers who bring the wrongdoing of employers to the attention of the government, the press, or the public. 8. The Taft-Hartley amendments to the 1935 National Labor Relations Act added a “right to strike” provision to the NLRA. 9. A Social Security card is used to verify age and identity.

T 7. Whistle-blowers are workers who bring the wrongdoing of employers to the attention of the government, the press, or the public. F 8. The Taft-Hartley amendments to the 1935 National Labor Relations Act added a “right to strike” provision to the NLRA. F 9. A Social Security card is used to verify age and identity.

400

10. An Employment Eligibility Verification form is used to verify citizenship. 11. An Employee’s Withholding Allowance Certificate is also called a W-4 form. 12. The self-employment tax rate is twice the rate employees pay in Social Security taxes.

F 10. An Employment Eligibility Verification form is used to verify citizenship. T 11. An Employee’s Withholding Allowance Certificate is also called a W-4 form. T 12. The self-employment tax rate is twice the rate employees pay in Social Security taxes.

500

13. Garnishments are forms of compensation other than wages. 14. Independent contractors perform work for others, but they are not employees. 15. Contract worker is another name for independent contractor

F 13. Garnishments are forms of compensation other than wages. T 14. Independent contractors perform work for others, but they are not employees. F 15. Contract worker is another name for independent contractor

Chp 13

100

1. You need a Network Tracking Card for each person in your network. 2. Job shadowing is an excellent way to learn about the working environment in an organization. 3. Successful entrepreneurs are usually willing to ask for advice.

T 1. You need a Network Tracking Card for each person in your network. T 2. Job shadowing is an excellent way to learn about the working environment in an organization. T 3. Successful entrepreneurs are usually willing to ask for advice.

200

4. Starting your own business is generally easier than starting a new job working for an employer. 5. A marketing plan explains how you will identify, attract, and keep customers. 6. An organizational plan explains how you will produce your products or services.

F 4. Starting your own business is generally easier than starting a new job working for an employer. T 5. A marketing plan explains how you will identify, attract, and keep customers. F 6. An organizational plan explains how you will produce your products or services.

300

7. Making a list of everyone you know is part of successful networking. 8. Since they know you well, relatives should not be in your network. 9. Job seekers may pay a small fee to register at a state employment office.

T 7. Making a list of everyone you know is part of successful networking. F 8. Since they know you well, relatives should not be in your network. F 9. Job seekers may pay a small fee to register at a state employment office.

400

10. A Network Tracking Card should contain the name of the company and the name of the person who gave you the lead. 11. The Internet can give you all of the information you need about a company. 12. If the employers you meet at a job or career fair do not have a job for you, it is appropriate to ask if they know of another company that might.

F 10. A Network Tracking Card should contain the name of the company and the name of the person who gave you the lead. F 11. The Internet can give you all of the information you need about a company. T 12. If the employers you meet at a job or career fair do not have a job for you, it is appropriate to ask if they know of another company that might.

500

13. Being enthusiastic, persistent, and optimistic is characteristic of successful entrepreneurs. 14. A financial management plan is a detailed explanation of what you will do and how you will do it. 15. Networking allows you to meet employers before they have official job openings.

T 13. Being enthusiastic, persistent, and optimistic is characteristic of successful entrepreneurs. F 14. A financial management plan is a detailed explanation of what you will do and how you will do it. T 15. Networking allows you to meet employers before they have official job openings.

Chp 14

100

1. When employers find a lie on the employment documents of an employee, they usually fire that employee. 2. Employers expect to see phrases instead of sentences on a resume. 3. Using colored ink, such as dark blue, on a resume impresses employers.

T 1. When employers find a lie on the employment documents of an employee, they usually fire that employee. T 2. Employers expect to see phrases instead of sentences on a resume. F 3. Using colored ink, such as dark blue, on a resume impresses employers.

200

4. Any point size between 10 and 16 points is acceptable for a resume. 5. A scannable resume uses short phrases that allow the reader to skim the document for key points. 6. Write both your resume and your cover letter using the you attitude.

F 4. Any point size between 10 and 16 points is acceptable for a resume. F 5. A scannable resume uses short phrases that allow the reader to skim the document for key points. T 6. Write both your resume and your cover letter using the you attitude.

300

7. A chronological resume emphasizes your abilities rather than your career history. 8. References are people unrelated to you who will give you a positive recommendation. 9. If your cover letter is unacceptable, the employer might not even look at your resume.

F 7. A chronological resume emphasizes your abilities rather than your career history. T 8. References are people unrelated to you who will give you a positive recommendation. T 9. If your cover letter is unacceptable, the employer might not even look at your resume.

400

10. Companies use job applications to give them a standard measure to compare applicants. 11. Because employers will be paying you to do a specific job, they can legally require you to complete any preemployment test. 12. General ability tests show employers whether you have the basic skills necessary for almost any job.

T 10. Companies use job applications to give them a standard measure to compare applicants. F 11. Because employers will be paying you to do a specific job, they can legally require you to complete any preemployment test. T 12. General ability tests show employers whether you have the basic skills necessary for almost any job.

500

13. A lie detector test is an example of an integrity test. 14. Use your cover letter to make an organized argument for how you can benefit from the company. 15. The best way to make your resume stand out is to use brightly colored paper.

T 13. A lie detector test is an example of an integrity test. F 14. Use your cover letter to make an organized argument for how you can benefit from the company. F 15. The best way to make your resume stand out is to use brightly colored paper.

Chp 15

100

1. The purpose of a job interview is the same for you and the employer. 2. A group interview involves more than one job applicant. 3. You can expect to be asked some of the same questions in every interview. F 1. The purpose of a job interview is the same for you and the employer. F 2. A group interview involves more than one job applicant. T 3. You can expect to be asked some of the same questions in every interview. F 1. The purpose of a job interview is the same for you and the employer. F 2. A group interview involves more than one job applicant. T 3. You can expect to be asked some of the same questions in every interview.

Wha F 1. The purpose of a job interview is the same for you and the employer. F 2. A group interview involves more than one job applicant. T 3. You can expect to be asked some of the same questions in every interview.

200

4. It is legal for an employer to ask you about your citizenship during a job interview. 5. Even though a question is illegal, you should answer it. 6. During a job interview, you should answer, not ask, questions.

F 4. It is legal for an employer to ask you about your citizenship during a job interview. F 5. Even though a question is illegal, you should answer it. F 6. During a job interview, you should answer, not ask, questions.

300

7. You will learn all you need to know about a company during an interview. 8. It is appropriate for a job applicant to bring up compensation during an interview. 9. Research, preparation, and practice are keys to a successful job interview.

F 7. You will learn all you need to know about a company during an interview. F 8. It is appropriate for a job applicant to bring up compensation during an interview. T 9. Research, preparation, and practice are keys to a successful job interview.

400

10. Body language is also called nonverbal communication. 11. The interviewee should set the tone at the beginning of the interview. 12. At the end of the interview, it is appropriate for you to ask what the next step in the process is and when you can expect to hear about a hiring decision.

T 10. Body language is also called nonverbal communication. F 11. The interviewee should set the tone at the beginning of the interview. T 12. At the end of the interview, it is appropriate for you to ask what the next step in the process is and when you can expect to hear about a hiring decision.

500

13. A written evaluation of an interview will provide valuable feedback for future interviews. 14. If you were interviewed by more than one person, you should send a different thank-you letter to each interviewer. 15. A thank-you letter is not necessary if you are not interested in the job.

T 13. A written evaluation of an interview will provide valuable feedback for future interviews. T 14. If you were interviewed by more than one person, you should send a different thank-you letter to each interviewer. F 15. A thank-you letter is not necessary if you are not interested in the job.