Awards
7 Habits
4 Disciplines
Legendary Recovery
Misc.
100
The award that provides immediate feedback.
What is On The Spot Recognition?
100
This habit includes saying hello, smiling and calling people by name.
What is Familiarity?
100
This is the first priority in the Four Disciplines.
What is safety?
100
When we make a mistake fail to fullfill our ________ to provide excellent care and services to our residents.
What is mission?
100
Nominations for Employee of the Quarter are submitted by these people.
Who are Department Managers?
200
The name of the award that recognizes an employee for a one time good deed.
What is Special Rcognition?
200
This habit involves keeping others informed and speaking in a manner in which you would like to be spoken.
What is communication?
200
Everyone should be treated with _______.
What is courtesy?
200
The first thing we can do when a mistake happens is _________ & ________ _____.
What is "apologize" and "fix it"?
200
Everyone, residents, employees, visitors, guests, vendors, f& amily members.
Who can submit nominations for Creating Legends awards?
300
The name of the award that recognizes employees for consistently doing an excellent job at their job.
What is Outstanding Achiever?
300
This habit requires that everyone be treated with dignity, empathy and professionalism.
What is respect?
300
This involves having our communities and employees look their best at all times.
What is good show?
300
Doing more than the customer expects will ___________ the customer.
What is WOW?
300
The Creating Legends program is for ________________.
What is employee recognition?
400
This award provides immediate feedback.
What is On The Spot Recognition?
400
This habit inspires others to do their best through recognition.
What is thanks?
400
Doing the job in the best way possible.
What is efficiency?
400
When we fail to fulfill our mission, residents become __________ & _________.
What is dissatisfied and unhappy?
400
Each year one person is selected form each community for this honor.
What is Legend of the Year?
500
This award is reserved for truely exceptional acts performed by truely exceptional people.
What is the Legendary Service Award?
500
Striving to improve yourself personally and professionally are part of this habit.
What is stretch?
500
A set of guidelines for employees to follow in determining what action should be taken.
What is the Four Disciplines?
500
What we do to make things right.
What is Legendary Recovery?
500
Nominations should be written in this format.
What is a story?
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