Project Plans
Barometers
Meeting Notes
Meetings/Calls
Salesforce.com
100

This is a detailed record of your tasks that helps you track a Project's progress.

Project Plan

100

These are the three types of Barometers sent to the team and client

Red, Yellow and Green

100

Meeting Notes should go out this soon after a meeting is convened

Within 24 hours

100

Use this Call Sharing program when setting up meetings online and over the phone

JoinMe

100

This is the dollar amount the Implementation Specialist or Manager should fill in on a project

Estimate Project Value

200

A project plan is mandatory for ALL projects of this Business Type

Acquisitions

200

Barometers should be sent on this day, unless otherwise determined by the team

Friday(s)

200

Meeting Notes should fit the template described in this playbook

Documentation Standardization Playbook

200

During a meeting it is good form to ask everyone to do this before speaking

Say their Name/Self Identify

200

This is the estimated day the project site is expected to be used by the customer

Target Go Live Date

300

This dollar amount is the cutoff for keeping Project Plans on Expansion Projects

$100,000 

300

To set up a Barometer email template, you must first set up an email template in this cloud-based CRM

300

Meeting Notes should include this, which is the email sent ahead of the meeting describing the planned topics

Agenda

300

Before ending a call, do this, an anagram for CRAPE

RECAP

300

This is the Service Offer Segment to fill in for a project valued at $250,000

Strategic

400

You can find a project plan template here

KnowledgeBase Project Management Tools

400

This hashtag should be used if a Barometer is RED and the RVP must be alerted

#REDBAROMETER

400

When assigning tasks from a meeting in meeting notes, document who, what, and THIS important note about the task

when (it will be acomplished).

400

The first meeting on a project is usually referred to by this football-related term.

Kickoff

400

The Push Counter will increase by one this often

Every 30 days

500

You should be uploading your project plans to this platform weekly at a minimum

500

You can find the work instruction on Barometers here

TC Portal, KnowledgeBase, or Onboarding Playbook are all acceptable

500

Meeting Notes should include the name of the Client, as well as this generally 5-digit description of the account.

Salesforce Project Number

500

The Meeting Invite should be a template stored in this Microsoft program

Outlook

500

The Voice of Customer will automatically send if what conditions are met?

The project has a contact, Go Live Date, and the Send Survey box is checked

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