Credit Card Quick Questions
You notice a lot of online purchases on a customer account who does not have a credit card with us.
Would you like a more secure way to make your online purchases?
Would you like to earn cash back for your online shopping?
The annual Fee for having the Central Bank of Boone County credit card
What is $0 or no annual fee
Earn double the rewards with the Max Money checking
What is earn more money
I need to work on building credit
Our secured credit card is a great way to build credit. Many of our customers have build credit over time using it. Let me have you sit with Travion and he can go over the details with you now.
Tell me a dad joke
Something that makes me laugh
A customer needs a new card due to fraud.
Would you like a way to protect yourself against future fraud?
Would you like a safer way to make your future purchases?
What is 1 point per dollar spent
Low interest rates
What is Save Money
I'd like to raise the limit on my credit card
Have you ever considered getting a credit card? That would allow you the convenience to make your large purchases on the spot while also allowing you to earn cash back on the money you're already spending. Let me have you sit with Travion to learn more about that now and discuss getting that limit raised.
One reason you are happy to be at work today
Anything genuinely positive
A customer requests a limit raise on their debit card.
Would you like a faster/more convenient way to make your large purchases in the future?
Would you like to earn cash back on your large purchases?
The rewards program for the Secured Credit Card
What is no rewards program
What is peace of mind?
I had fraud on my debit card
We see this often. Have you ever considered a safer way to make your purchases such as a credit card? Since it's not tied directly to your cash like a debit card is, it will give you peace of mind knowing that you won't have to wait for your money to be refunded when you experience fraud like this in the future. Plus we can talk about other ways to protect your information. Let me have you sit with Travion to get your new debit card and talk more about this.
What's your favorite thing about this branch?
Working with Brittany....jk I'll take anything good
You notice a customer has Max Money checking but no credit card
Would you like a way to earn more money on your daily purchases?
One of the best benefits of the CBBC card when you have an issue that needs resolved
What is local customer service
Typically have a higher spending limit than what is offered on most debit cards.
What is convenience?
I need a new debit card, I lost mine while I was traveling over the weekend.
Do you have another card you use in case of emergencies? Having another card, such as a credit card in case of emergencies like needing gas or food to get home, would give you peace of mind and help you build/maintain a good credit score. Let me have you sit with Travion to get your new debit card and go over more information about the benefits of our credit card.
Tell me a funny story that has happened since you started with the bank
Make me laugh
A mother mentions that she needs to do a trip alert on her daughters card. Her daughter is going to college soon and will be using her debit card to purchase items while attending her out of state school.
Would you like a safe way for your daughter to make her purchases AND help her build credit?
One way that you save money with the CBBC credit card
What is some of the lowest rates in the industry
Receive local customer service
What is convenient and possibly peace of mind
I'm going out of town this weekend and need to do a trip alert on my debit card.
What's Brittany's favorite TV show of all time?
The Office!!!!