CONSUMER CREDIT CARDS
DOES FIRST CITIZENS OFFER CONSUMER CREDIT CARDS?
HOW MANY TYPES OF BUSINESS CREDIT CARDS DOES FCB OFFER?
4
WHO IS NORTHWEST REGIONS MERCHANT SALES REP
WHO IS OUR PCS REP?
Paul Ruliffson
WHERE DO YOU GO TO FIND INFORMATION ON BUSINESS CREDIT CARDS?
SALES AND SERVICE>BUSINESS & COMMERCIAL PRODUCT CENTRAL>BUSINESS CREDIT CARD
NAME SOME BENEFITS OF AN FCB CONSUMER CREDIT CARD?
LIFE LOCK, ROADSIDE DISPATCH, LOST/STOLEN CARD REPORTING, EMERGENCY CARD REPORTING/REPLACEMENT/DISBURSEMENT, CARDHOLDER INQUIRY SERVICE, ZERO LIABILITY, TRAVEL AND EMERGENCY SERVCIES, CREDIT MONITORING
WHERE DO YOU SUBMIT A BUSINESS CREDIT CARD APPLICATION?
BOSS
HOW DO YOU SUBMIT A MECHANT REFERRAL?
Iris>Products & Services> Business Banking> Merchant Services> Submit a Referral
WHERE DO YOU GO TO SUBMIT A REFERRAL FOR ANY PCS PRODUCT?
MOTIVATOR
WHERE DO YOU FIND CURRENT RATES AND PROMOTIONS?
SALES HUB> RATES CENTRAL
CAN SSR'S SUBMIT BUSINESS CREDIT CARDS APPLICATIONS?
NO, WE DONT HAVE ACCESS TO BOSS
WHAT DO YOU NEED TO ASK THE CUSTOMER FOR TO SET UP AN ANALYSIS OF THE MERCHANT INTRODUCTION?
LAST 3 MONTHS OF STATEMENTS
HOW DO YOU SUBMIT A PCS REFERRAL FOR SSR?
Motivator Credit to FSM who will submit to PCS
WHAT CAN YOU ACCESS ON THE IRIS PLATFORM?
EVERYTHING
NAME SOME OF THE REWARDS FCB CUSTOMER ARE ELIGIBLE FOR WITH FCB CONSUMBER CREDIT CARDS.
POINTS ON GAS AND STREAMING SERVICE, GROCERY DRUGSTOR PURCHASES, TRAVEL, DINING
AND CASH BACK
WHAT IS THE CORRECT NUMBER TO CALL FOR ANY CONCERNS OR QUESTIONS CONCERNING BUSINESS CREDIT CARDS?
888-514-6849
M-F 8:00 am-9:00PM ET
SATURDAY/SUNDAY 8:00AM-8:00PM ET
WHAT ARE SOME FEATURES OF OUR MERCHANT CARD READERS?
CREDIT/DEBIT CARD ACCEPTANCE, MOBILE FUNCTIONALITY, SURCHARGE AND SITE FEE OPTIONS, SOFTWARE INTEGRATION AND INTERFACES,, SECURITY TOOLS
WHAT PRODUCTS DO WE REFER TO PCS?
HELOC, CD'S, PREMIER MONEY MARKET SAVINGS, MORTGAGES, AUTOLOANS, BOAT LOANS, BOAT MORTGAGES
WHERE DO YOU FIND A TMS FEE SCHEDULE?
PRODUCTS AND SERVICES>BUSINESS BANKING>TREASURY MANAGEMENT SERVICES>PRICING & BCR
NAME ALL 5 CONSUMBER CREDIT CARD OPTIONS FCB OFFERS.
CASH REWARDS, REWARDS, TRAVEL REWARDS, SMART OPTION, SECURED CASH BACK REWARDS
NAME ALL 4 BUSINESS CREDIT CARD OPTIONS FCB OFFERS.
PREMIUM REWARDS BUSINESS CARD, REWARDS BUSINESS CARD, CASH REWARDS BUSINESS CARD, BUSINESS CARD (NO REWARDS)
HOW DO YOU CLOSE A MERCHANT ACCOUNT?
WHO IS OUR FINANCIAL PLANNING REP?
Anthony Valerio
WHERE DO YOU FIND THE UPDATED TMS AGREEMENT?
SALES AND SERVICES>TREASURY MANAGEMENT SERVICES> TMS ACKNOWLEDGEMENT OF SERVICE(S)