Policies
Documents
Scenarios
Non residents
Surprise Trivia
100
  • What is the policy for switching of employment?

We can consider Income provided 

Job contract, 1 payslip from new employment and the last payslip from previous employment. The gap from when previous employment was completed to starting new emp- should be within 28 days.

100
  • Can PAYG summary be considered to confirm tenure? If No YTD on payslip?

Yes We can consider it to confirm the tenure only. Not the income

100
  • Steve is self-employed , he holds 50% of share of the company., we have received his ITR, CTR, P/L , BS and noa. With the wages alone from company serviceability is not evident, What are the other components/addacks that can be considered for servicing? There is interest, Depreciation, advertisement, Current and Non-current liabilities, Motor Vehicle expense.
  • We can consider 50% of the profit.
  • Depreciation- 100%
  • Interest- 100%
  • When this is being considered Liabilities have to be expensed @100%
100
  • When do we request for Student ID card? Why is it required what are the details we look for?

The student ID is requested only when it’s the main applicant on a student Visa. It is needed to confirm that Customer is definitely a full time student 

 Student id card  needs to have the Name and Expiry date

100
  • Bank statement received says transfer from  “CBA Pay”. No employer name mentioned how would assess?
  • NO we cannot consider this Income.
200
  • Customer is employed with partner’s company as a manager and is getting paid as salary how would you assess

What are the documents required?

  • 3 months of salary credits; and
  • Individual tax return as well as ATO Notice of Assessment/ATO Income statement to be within 18 months of SP date.
200
  • Customer says gets bonus quarterly what are the documents required and what is the percentage of bonus considered for assessment


WE require the last 4 quarter Bonus payslips and the Bonus percentage that is considered is 80%

200
  • Portfolio statement received with a market value of investments is $500000 dated 19/04. How is income verified and what is the policy?
  • We will use the DNA to verify Income. Under Interest and Dividend Income.
  • Update $500000 under Asset value- NPM derived- 1260
  • Gross this UP- $1260 GPM
  • This alone is not sufficient, we need the ITR and NOA latest). The above
  • Income needs to be compared to the dividend received on the ITR.
  • The lowest amount is considered.
200
  • Customer is currently on bridging visa A previous visa was 482 future visa is PR what is the customer is applied for Black card is acceptable or Unacceptable? Explain.

Not acceptable as Maximum limit that can be approved is 10k and the customer has applied for a Black card which has a minimum limit of 15k.

200
  • What is Credit Report ban period?
  • 2 years
300

When is A1 and A3 approach applicable example?

A1: Require Payslips with 60days from Signed SP date. Income is verified using Gross or Net YTD .
A3: Require 3 months of bank statements. The Income is verified using Salary Credits from the employer. Description should state the emp name

300
  • What are the documents required to verify income from Child Support/ and what is the policy/criteria?
  • - a letter from Family and Community Services within the last 60 days of the signed statement of position date to confirm the ongoing payment
  • - Obtaining transaction history from the customer’s ANZ account or OFI account statements where amount received was consistent over the 3 consecutive month period and the maintenance income is able to be determined from the transaction description.
300
  • Calculate Income for the following payslip?

Use NET YTD 

300

Customer has submitted the following., Is this sufficient, Can I proceed

Income documents, Visa- Bridging Visa A, Grant- 01/04/2021, PP- **** Iran?

No we cannot proceed, PP from a sanction country.

300
  • If rental income is into dda account or ofi account and if there are variations in payments over the last 3 months how do you verify income?
  • In the event of fluctuating credit payments, use the highest amount over the previous 3 months.
400

What is the policy for accepting income from a recently approved mortgage /PL

  • - Ensure income has been verified and application has been approved

- Ensure income verification was completed in the last 80 days

- If Income listed in the credit card application is lower than the income   verified in the loan application, and the Variance is more than 5% then, new income verification documents will be required.

400
  • What are the Documents required when rental property is self- managed?
  • 3 months of continuous rental credits to an ANZ account/OFI statement OFI transaction history. Description should state “ rent “.
  • NOA and Tax Return no older than 18 months.
400
  • App referring for Income verification customer gets income from FT job and other income from Centrelink
  • FTB A & B, Below are the components on Centrelink statement how would you verify?

FTB part A $100

FTB part B  $352

Energy supplement $60

Rent assistance $120

Deduction $100

  • FTB part A $100
    FTB part B $352
    Energy supplement $60
    Rent assistance $120
    Deduction $100


  • Inc verified 100 + 352 – 100 = 352
  • 353*26/12= 762.66


  • We also need to ensure that rent is expensed and dependants are listed.
400
  • Name the Sanction countries?

Cuba, Iran, North Korea, Syria, Crimea, Sudan

400
  • Customer applied for ANZ visa card app referring for : Centrelink Low income customer, system allocating 10k, customer requesting for 15k what is the limit you would approve?
  • If customer’s Income is from Centrelink only, then maximum that can be given is $6000
500

State the policy on Income verification Policy for an ANZ staff?

currently employed by ANZ on a permanent full-time or part-time basis.

- wages credited to an ANZ account for the last 2 months verified by Bank transaction history. The transactions must be marked ‘pay/salary’ from ‘ANZ’

- signed ANZ Employment Agreement/Contract including salary/remuneration details

- printed copy of ‘View Pay Details’ screen from PeopleSoft Self Service confirming employee name and annual/notional salary.

500
  •  What sensitive customer details found in Documents that needs to be masked 
  • TFN, CRN, PNR,
500
  • Please calculate Income?
  • INC VRFD USING NET YTD- 136,023.51  
  • INC VRFD AS 18813 GPM               
  • TOTAL- 225759                       
  • BASE INC- 7,024.94 PER FN GROSS 
  • WHICH IS 15273 PM                     
  • TOTAL- 183276                         
  • 225759- 183276 = 42483/26= 1634 PER FN
  • FACTORED THE SAME UNDER COMM PER FN   
  • UNDER A1 CALCULATIONS                 
  • INC VRFD AS 15261 GPM                 
  • OTHER INC- 2306
500

Are the below Visas acceptable

  • 407
  • 790
  • 995
  • 417 
  • 010 (BVC) 
  • 407- Not acceptable
  • 790- acceptable
  • 995- acceptable
  • 417 – not acceptable.
  • 010 (BVC) – not acceptable (bridging Visa C)
500
  • In partnership, if you are not giving any addback then is it required to expense liabilities? What are the documents that you would request 

Yes . Regardless of Addbacks liabilities has to expensed at 100%. 

We need 

ITR, NOA, PTR and Partnership P and L, balance sheet 

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