CREDIT, CREDIT, CREDIT
This is your credit penetration goal.
What is 30%?
This is how many points are needed for a 10% off or $10 Shopping Pass
What is 1500?
This is the question should you ask every customer
Will you be earning Rewards with us today?
The places where AMEX customers can use their Dillard's Card
This is the way a new cardholder can earn their Welcome 10% off Shopping Pass.
What is spending $100 the first day they open their new account?
This is how a cardholder becomes an Elite Cardholder
What is spending $2000 in a calendar year?
The amount of time it takes to process a credit application
What is less than 5 minutes?
The points per $ AMEX customers earn at Grocery stores and Gas stations
What are 2 points per $
These departments are excluded from earning rewards points.
What is none?
This is how many points per $ customers earn with their Dillard's Card
What is 2 points per dollar?
How often should you be asking your customers if they’ll be earning rewards?
What is every customer, every transaction?
The key points of our 10% off Shopping Pass
What is their choice of day, shop anytime, no merchandise exclusions?
The following departments offer 0% Financing
What is Men's Suits, Vintage Handbags, Furniture, & Home?
This is when does a new cardholder receive their 1st 10% or $10 reward
What is their 1st statement if they spend $100 on their 1st day as a cardholder?
The documents needed from the customer to process a credit app
Special perks for our AMEX cardholders
What are travel deals, entertainment deals, luxury hotel amenities, car rental upgrades.
This is how you calculate your Credit Penetration $ goal
These are the Elite cardholder perks
What is complimentary shipping @ dillards.com, free gift wrap, monthly bonus rewards shopping days ?
True or False?
The customer can choose which Dillard's card they apply for.
False
These are the Employee Benefits of maintaining a 1:40 Credit Ratio
What are a 3% SPH Boost & 1000 Points per app processed?