Credits
Returns
Basics
Primary Order Reason Codes
With or Without Reference
100

Yes or No, Are we able to locate a Delivery Document for a CR or DR?

What is No?

100

All MITG returns are sent to the plant ____.

What is 1367?

100

Credit and Return orders are keyed in this T Code.

What is VA01 Only?

100

We would use this Primary Reason code for Product Issue.

What is S10?

100

True or False, Credits and Returns that have been created without reference will display the original sales document when viewing Document Flow.

What is False?

200

Credits are identified as orders that affect _____ only.

What is Revenue Only?

200

Returns are identified as orders that affect ____ and _____.

What is both Revenue and Inventory?

200

Primary Order Reason codes can be accessed from this screen.

What is the Order Overview screen?

200

We would use this Primary Reason code for Delivery Issue (Medtronic Error)

What is S30?

200

Agents can utilize multiple documents from the original order to create with reference including ____, _____, or _____.

What is the Sales Document, Outbound Delivery, and Invoice Document?

300

Order type that represents a "Shortage" is a __.

What is a CR Credit Memo?

300

The  _____ will not be created until product is returned.

What is Invoice (Billing Doc)?

300

The pricing condition for the restocking fee is ____.

What is ZMRS?

300

We would use this Primary Reason code for MITG Order entry return.

What is 840?

300

Plant 1367 (North Haven) will automatically populate for returns created _____.

What is With Reference?

400

Order type that represents an "Add Bill" is a __.

What is a DR Debit Memo?

400

True or False, the Delivery Document is created immediately after processing a return.

What is True?

400

The sub order reason codes list can be found in this layer > this tab.

What is Header Details > Additional Data B?

400

We would use this Primary Reason code for Stock Reduction return with the Restocking fee.

What is 842?

400

Examples of returns created without reference are _____, ______ , and _______.

What is Items that are not associated with a specific order, stock reductions, and overstock returns.

500

During the transition from E1 to SAP, Pricing Condition ____ should be used for pricing discrepancies between E1 and SAP.

What is ZM00?

500

For a No Credit Due Return, you should change the ItCa to ____.

What is ZRNN?

500

The sub order reason codes will be filtered based on the _____ and _____ that was selected.

What is the Primary reason code and the Sales Doc type?

500

We would use this Primary Reason code for Stock Reduction with no restocking fee.

What is 843?

500

When we place a credit or return without reference, we place the eone invoice # in this field.

What is the Sold To Your Reference field?

M
e
n
u