Table
Grill/
Wall
Bdap/
Ordertaker
Runner/
Presenter
/Fries
Front Counter
100

how long are Buns allowed to be staged for ?

they can never be staged . they must ne used as soon as they come out of the toaster. 

100

how many pieces of reg meat can go on a grill at the same time ? 

how many pieces of qtr meat can go on a grill at the same time ? 

1. 6 

2. 3 

100

when in backbooth, how do you greet the customer?

if they have a name on the order, use it to confirm it's them and if there is no name then be sure to read the order back to ensure it is theirs

100

What’s the first thing you do when someone gets to the present window?

Ask and verify their order and then give them their drinks

100

What do you do when a customer only orders a fountain drink?

Tell them where the cups are at and let them know they can fill it up and to have a good day

200

When do you wear blue gloves vs clear gloves vs no gloves ?

Blue gloves - anytime you are touching raw meat. 

clear gloves - any time you are touching cooked food. 

no gloves - when pulling meat off the grills & out of the fryers 

200

how many mcchicken can go into a basket to be cooked ? 

how many crispy can go into a basket to be cooked ? 

1. 6 

2. 4 

200

When taking an order, how do you greet the customer?

Hello, will you be using your mobile app today? Use their name if they are

200

How much fries go into a basket?

2 mediums

200

when taking orders, how long should they take?

35 sec

300

how to make a BBQ BACON QUARTER ? 

toast a quarter bun, grab a flavor to love box, place bbq sauce on the top bun, 8-10 slivered onions, 2 pickles , 3 half strips of bacon, cheese on the top and bottom bun & place the quarter meat between the cheese. 

300

what is the process of pulling reg meat off the grills?

1. grab the grill seasoning in your right hand & the black hutzler and the spatula in your left hand 

2. once the grill pops open, season each piece of meat with one squeeze of seasoning. 

3. place the seasoning above the grill & grab the onion shaker. 

4. hammer onions on each burger. put the onion shaker above the grill 

5. use your black hutzler and spatula and place in stacks of 3 in the middle of the tray 

300

what is oepe and when does is start/end?

oepe is order end present end

it starts when you press store and ends when it is served off the present screen

300

How many sauces go with the nuggets?

4, 6, 10, 20


4 - 1

6 - 1

10 - 2

20 - 3

300

What do you do when you finish taking the order?

Read their order back to them to verify and ask them if it is for here or to go, then process payment

400

when do you change the stickers on the secondary table chart ? 

once you replace a tray of any of the toppings on the table

400

what temp should reg meat be at when pulled off the grills? 

what temp should qtr meat be at when pulled off the grills? 

1. 155

2. 175

400

when in bdap, what are your job duties?

make drinks, brew teas, fill empty sauce containers, brew coffee, change trash, and take orders if you have a headset

400

how long do fries cook for and when do you shake them?

3:10 & 30 seconds in 

400

When you’re taking orders and have no one backing you up, how many orders should you take before you go and bag your orders?

You should take three orders and then go bag those three orders before going back to take more orders

500

What temp does the buns get toasted to?

160 degrees 

500

how much crispy, mcchicken , nuggets and filet should be in the two freezers in the kitchen ? 

6 total bags between the tall freezer and wall freezer, not including the opened bag. 

 3 cases of nuggets, between the tall and wall freezer. 

500

back to basic order taking:

when ordering 

nuggets -

soft drinks -

value meal -

happy meal -

nuggets - will that be bbq sauce

soft drinks - will that be a coke

value meal - will that be a large

happy meal - will that be choc milk and apple slices


never interrupt the customer

500

How many drinks does an order need to have to put in a cup carrier?

If the order has two drinks, it goes into a cup carrier automatically unless they ask not to

500

Who is playing in the Super Bowl?

And who does Tara think is gonna win?

Eagles and chiefs

Eagles

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