Crisis or Emergency
Models
Self Awareness
Characteristics
Grab Bag
100
An upset or loss of equilibrium that impacts an individuals baseline level of functioning lasting no longer than 4-6 weeks
What is crisis?
100
Helping people in crisis recognize and correct temporary affective, behavioral ad cognitive distortions brought on by traumatic events
What is a basic crisis theory? (Lindeman & Caplan)
100
The most essential component of graduate school training
What is the development of the professional self?
100
These serve as a resource for emotional maturity that enables workers to be stable, consistent and well integrated not only with a crisis situation but also in their daily lives
What are life experiences?
100
Conducting CI via this means is a double edged sword. The worker is entirely dependent on the tone of voice, speed, and emotional content the client shares
What is telephone counseling?
200
Immediate response is required or harm or catastrophe is eminent
What is emergency?
200
The goal of this model is to help people recover a state of pre-crisis equilibrium
What is the Equilibrium Model?
200
Necessary critical analytic skills to address client problems
What is the ability to be self analytical?
200
This brain based skills is needed instead of the need to reflect and mull over problems.
What are quick mental reflexes?
200
This is kind of crisis work is often seen in walk in crisis facilities and mental health clinics where clients are facing issues such as chronic mental illness, acute personal problems or a combination of both. The often have financial problems that prevent them from seeking private therapy, therefor this type of case work is required.
What is crisis case handling?
300
Suicide Violence Acute Psychosis
What are the three real mental health emergencies?
300
Contact and Engagement Safety and Comfort Stabilization Information Gathering: Current Needs and Concerns Practical Assistance Connection with Social Supports
What are the the steps involved in psychological first aid?
300
The nature of the case work relationship Similarities between clients and students/workers Problems working with client's mental illness Direct involvement in client's lives Self disclosure
What are the 5 major factors contributing to boundary problems in social work practice?
300
Often thought of as a negative personality trait in the field when working one on one with a client, this is a key characteristic in the crisis worker
What is assertiveness?
300
One of two models used for emergency telephone interactions
What is psychological first aid
400
This is not an indicator of crisis, although the client may believe it is. It is often seen in clients impacted by substance abuse and/or borderline personality disorder
What is emotionality? OR Stable instability
400
Assessment Connection to support systems Traumatic reaction & PTSD
What is Roberts ACT Model?
400
The physical and psychological distress that can lead to a worker leaving the field
What is burnout?
400
Taking risks. Practicing out of the box thinking. Understanding that there is no "right fit" solution for each client and crisis. Willing to determine what might fight for each client in each situation
What is creativity and flexibility?
400
Both of these types of abuse make it very difficult for the victim to report as their abuser is often their caregiver
What are child and elder abuse?
500
This is a hybrid of all available approaches to crisis intervention
What is Eclectic Crisis Intervention Theory?
500
Builds clinical competence, can help prevent burnout and boundary violations and offers protection agains client violence
What is self reflectiveness?
500
Workers practice this in order to preserve their professional and personal self from the impact of client crisis
What is self care?
500
Are these white people any different than all the other ones out there? Is this just an extension of the screwed-up system that sent me here in the first place? These white people have already decided about me without even knowing me.
What are assumptions that might be made by African American clients when working with a crisis worker of a different ethic background than their own?
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