Chapter 1: Overview
Chapter 2: Ethical Issues
Chapter 3: ABC Model

Chapter 4: Danger to Self
Chapter 6: Crises of Loss
100

A crisis intervention model that focuses on achieving rapport, boiling down the problem, and coping

ABC Model

100

What can be defined as standards, principles, processes, and rules that are adopted and enforced by government authority?

Laws


100

Crisis intervention must be__________and _________focused

Flexible; client

100

Suicide is usually proceeded by a________________

Warning
100

Denial and isolation, anger, bargaining, depression, and acceptance are stages of what?  

Kubler-Ross's five stages of death and dying

200

A precipitating event, perception, emotional distress, and lowered functioning when coping fails can result in a what?  

Crisis

200
The word 'ethics' is derived from ethos, which means___________and mores which means___________...

Character; customs


200

During the A phase of the ABC model, the counselor is focusing on what? 

Achieving rapport


200

What is the purpose of assessing for signs of suicide?

Determine the risk level

200

The attention span for grieving parents is about how long?  

About a minute


300

A crisis can be either a __________or an_________.

danger; opportunity


300

An ethical issue in which a person has more than one relationship with a client is referred to as....

Dual relationships

300

During the B phase of the ABC model, the counselor is focusing on what? 

The client's thoughts, beliefs, perception of the problem

300

The most common suicidal clients fall into what risk category?

Middle (can still function, but hopeless and helpless; feel there is no way out)

300

What is one of the best interventions for grieving parents?

Support groups

400

Cognitive behavioral therapy mostly focuses on reframing what? 

The person's cognitions (meanings, beliefs, perspectives) about the crisis 

400

Confidentiality must be broken in cases of...

Danger to self or others; child abuse

400

Clients who are in certain crisis situations in which they feel violated, victimized, or helpless respond well to what kinds of statements? 

Empowering

400
Do crisis workers have to report the battering of another adult? 

No

400

As a grief counselor, it is wise to come to terms with what about yourself?

Your own fears and beliefs about death, dying, and grieving

500

The humanistic approach focuses on:  

Rapport, safe environment, hope, optimism, basic attending skills


500

When a counselor intervenes inappropriately with the client because the client has triggered an emotional issue within the counselor based on the counselor's own history and experiences

Countertransference

500

A suicide assessment should take place within what phase of the ABC model?

500

If a client has viable means and a detailed plan, he or she should be placed in what risk category?

High

500

If a client is displaying strong, out of control emotions and cannot sleep, eat, work, or take care themselves, the crisis worker should do what?

Refer the client to a physician

M
e
n
u