Define It
Any situation in which the individual perceives a sudden loss of their ability to use effective problem-solving and coping skills.
What is crisis?
Reduces intensity of emotion
•5 things that you see
•4 things that you touch
•3 things you hear
•2 things you smell or like to smell
•1 thing you taste (alternatively 1 thing you like about yourself if tasting is not readily available)
What is grounding techniques?
Try not to judge or discount the feelings of others. Whether or not you think the feelings are justified, those feelings are real to the other person. Pay attention to them.
Who is being empathetic?
Short-term management technique designed to reduce potential permanent damage to an individual affected by a crisis.
What is crisis intervention?
When we become stressed, we tend to breathe shallowly from our chest. Deep breathing from your belly increases the oxygen in your body, to your brain, and stimulates the parasympathetic nervous system, which promotes a state of physical and emotional calmness.
•5 seconds in, 5 seconds out
•In for 4 seconds, hold for 4 seconds, out for 8
What is breathing?
Listen for the person’s real message. What are the feelings behind the facts? Ask reflective questions and use both silence and restatements.
What is clarifying messages?