Alluma
Who can do/go over a safety plan?
Any staff, Any time
What is defined as a 'crisis'?
Whatever the client feels is a crisis to them/anything that results in a shift from their baseline
Who can request a co-response?
Crisis staff, LE, SS, Alluma staff
What service does a reactivation go under?
Crisis Screening>Misc Contact
A grounding technique
5-4-3-2-1, Rub your hands, press feet into the ground, put hands in water, notice surroundings, visualization, repeat a phrase, inhale a strong scent (coffee, essential oils, etc)
Mission Statement
To instill hope and promote wellbeing
Goal of crisis stabilization
To assist client in returning to baseline through education, teaching of coping skills, support, connecting to long term services.
Where can a practitioner respond?
Anywhere; school, home, business, hospital, park, etc
Schedule a travel or travel NB before and after the service
When should RedXs be fixed?
ASAP.
No later than Friday 5pm.
When can you punch in for your shift?
When you get inside the office, no more than 7 minutes before scheduled start time
The two Crisis WIG goals?
- Increase stabilization services
-Decrease Red-Xs weekly
Shelter calls to state a client is being 'kicked out' and we (Crisis) "need to help them"
What should you do?
Complete screening as typical- speak with client and determine next appropriate steps
An assessment is completed over zoom at a hospital, what should the recipient and location be?
Recipient: Telemed
Location: Tele Hospital
Three de-escalation techniques?
active listening, maintaining a calm demeanor, giving space, empathy, being non-judgmental, setting boundaries, offering choices, validating and showing respect, etc...
OP, SUD, IEC, Youth & Family, Crisis, NWA, Adult Services, Med Mngmt, HIP
Definition of a Peer Support Specialist?
Someone with lived experience in mental health and helps others who struggle with similar conditions
Client calls from the Mission reporting they have thoughts of suicide with plan & intent. What do you do?
Contact GFPD, have client transported to Altru. Can collaborate with Altru ED to provide info.
Screener: what should be in the resolved area?
Practitioner: what should be in the tx recs?
-What you did for the client/provided
-What you are recommending and why
Three things a Peer Support Specialist offers?
Support, Guidance, Information to help recover from mental health issues
Where are Alluma offices located?
Crookston, EGF, Fosston, Ada, Hallock, Karlstad, Warren
What is the process to utilize the Recliner Program?
LE calls Crisis stating they received a call requesting a well-being check on a client but were told the client is Suicidal with plan and intent and have guns. LE are declining to go but request Crisis to respond.
What do you do?
Inform LE you can attempt to contact client by phone to de-escalate and see if a tele assessment, intervention, and safety plan can be completed by a practitioner.
Fix the following: The client said that she went for a drive and that when she was driving she started to have SI. Client reports that this happens often but that she can usually get it to stop. Client said that she likes to go for walks but that it is too cold out so that is why she couldn't do that today.
Remove all THATs
What should you do?
-ask further questions; are you having thoughts of SI