What is Active Listening
The detail team leader provides updates to team leadership and other assigned negotiators through this.
What is a text message / text chain
What is a cell phone
What are open-ended questions.
Our team was formed in this year
What is 1986
The second step in the ALS Stairway
What is Empathy.
The primary and coach must read and concur on the content prior to sending this.
What is a text message
Long Range Acoustic Device
Words such as ok, uh-huh, oh, etc. are known as
What are Minimal Encouragers
Modern Hostage Negotiation Principles were established in 1972 by this U.S. police force.
What is Rapport
Face to Face negotiations are approved by this person/role
Incident Commander
What is Direct Link Bridge
A deliberate pause at key points for emphasis
There are this many law enforcement crisis negotiator teams in Allegheny County, PA
This is the fourth step in the ALS stairway and likely leads to positive actions.
What is influence.
The Negotiations Operations Center (NOC) is located here.
What is outside of the SWAT perimeter.
This is the manufacturer of our current throw phone.
What is ETGI, or Enforcement Technology Group Inc.
A synopsis of the negotiation/conversation up to that point in time.
What is a summary.
The Hostage Barricade Database System (HOBAS) is accessible through this portal.
What is the Law Enforcement Enterprise Portal or LEEP
The goal of ALS and the final step in the ALS stairway is this
What is Behavioral Change.
This is our policy for jumpers.
This alert application provides our team with initial call out notification, general alerts, and other updates.
What is ActiveAlert
This identifies a problem or issue without assigning blame.
What is an "I message."
Our agency typically sends negotiators to the NTOA advanced negotiator course and this conference.
What is the Midwest Crisis Negotiators Conference (Columbus)