Mobile Crisis
Our five core counties
Wabash, Huntington, Kosciusko, Whitley, Marshall
Here we document every hour (minimally) on what our guest is doing
Activity Log
The name of Kristen's therapy dog
Georgie
Patient information we should never look up on our phones or computers
Their criminal background, this includes:
MyCase
DoxPop
InkFree News
You need to wear this at all times when you are at work
YOUR BADGE
These are key words we should put in our documentation
ASSESS, STABILIZE, CONNECT!
Someone is brought in by MCT from an OP office, this should be the referral source
Mobile Crisis
5 things that you see
4 things that you touch
3 things you hear
2 things you smell (or like to smell)
1 thing you taste
Grounding Techniques
Examples of non-relevant information to share at shift report
Criminal background, substance use history
If patient is already gone-minimal information needs to be shared.
Nothing should be shared with other departments. Example: CRSS telling IPH about a guest
Your keys & fob should be kept here
Pocket or in hand.. never around your wrist or left unattended
After disengaging with a client, who is not returning to IPH with you, you would want to do this prior to leaving
Call on-call leadership for disengagement
You must attempt______ times to follow up with a guest, ____ of these can be on the same day.
Three times, Two can be on the same day
Bowen Values
Respect, Integrity, Mission, Stewardship
One way I remember this: RIMS
Our privacy and compliance consultant
Allison Coston
These need to be in every person's chart
C-SSRS, Safety Plan
MCT picks up a client from the ER to bring back for a face-to-face assessment, the referral source is
Emergency Room
Evidence based practices used by peers in CRSS
Motivational Interviewing, Trauma-informed care, reflective listening, safety planning, relapse prevention planning, Needs & Feelings Inventory, Wellness Wheel, Casey Life Skills
P.R.O.P.S stands for
People Recognizing Other People's Success, this is a way to recognize your peers within the organization.
A guest attempts to add you on social media, you should do this
Decline the request and seek supervision
This is Bowen's new mission statement
Our mission is to provide compassionate, patient-centered care for mind and body that improves the quality of life for our communities.
True/False: Both the peer note and the "O" supplemental note has to be generated before billing is attached
True, the peer should have the complete time on their note and the "O" wouldn't have any times attached to their note. Both should be generated prior to billing.
If PD brings in a guest for a Face-to-face assessment, we will do this before PD leave
Secure their belongings!
Rachael's favorite holiday is _________
Lucas's favorite holiday is ___________
Christmas
Fourth of July
This is any situation where a professional has multiple roles or connections with a client beyond the primary professional relationship
Dual Relationship
You can find emergency procedures here..
The Red Binders