6
Which of the following is a strength of spoken communication?
instant feedback
Noise can interfere with the message. Is this statement TRUE or FALSE?
true
Feedback is a special message sent by the Receiver. Is this statement TRUE or FALSE?
true
Feedback is a type of noise. TRUE or FALSE
False
Which of these is a weakness of written communication?
no immediate feedback
Which part of the communication process helps overcome the negative effect of noise?
feedback
Which of the following is NOT a strength of spoken communication?
information overload
Give an example of non-verbal language?
Any relevant response (frown, gesture, body language, etc.)
Which of the following is a strength of written communication?
creates a record
When people cross their arms, it could mean __________.
defensiveness
What is NOT an example of the Receiver fulfilling his role and giving good feedback?
assuming they understand everything
When a message has been converted into symbols we can see or hear it has been __________.
encoded
Which of the following is a strength of electronic communication?
transfer lots of information at once
Which of the following describes a type of psychological noise?
thinking someone is not capable of understanding
Which of the following is a weakness of electronic communication?
doesn't convey emotion