Team Communication
IPASS/SBAR
IPASS/SBAR
When is it appropriate to use SBAR?
Escalation of care
How does our organization report and track safety events?
Event Reporting/Submitting Safety Scoops
(staff can participate in promoting the culture of safety, increase organizational learning, and prevent potential serious safety events here at TCH)
How do you activate an emergency response?
Call *9999 - tell the operator the type of emergency, location (room number and building) and your name. Do not hang up until the page operator ends the call.
What is the first thing you can do to help an ASD patient who is visibly upset during the clinic visit?
Stay calm, kind, and respectful
What does the RACE acronym stand for?
R- Rescue/remove anyone in danger
A- Activate alarm/pull station and call *9999 or 911
C- Confine fire, close all doors
E- Extinguish fire, if it can be done safely
What does the acronym SBAR stands for?
S- Situation
B- Background
A- Assessment
R- Recommendation
What do you do if you are unable to find the safety scoop category that does not match your safety concern?
Choose the ICON that is closest to this event type you are reporting. Quality & Safety will make changes if they feel it should be in another category.
Where is the backboard typically located on the crash cart?
What environmental interventions can be done to help calm an upset ASD patient?
dimming lights,
shutting door to decrease noise
When can you use the elevators in a fire emergency?
Never unless instructed to do so by the fire department
What does I-PASS stand for?
I- Illness severity
P- Patient Summary
A- Action list
S- Situation Awareness
S- Synthesis by the Receiver
_____ is defined as: “Feeling safe to report safety concern without repercussions”
Psychological Safety
What should you do if the pediatric pads are not available on the cart for a pediatric emergency response?
Apply the adult pads
This professional may assist with child-friendly coping strategies during procedures.
Child-Life Specialist
How do you report a fire? (Dr. Pyro)
Pull the nearest fire alarm pull station and call *9999
When is it appropriate to use I-PASS?
Routine hand off
All EMPLOYEE Safety Events must be reported in Safety Scoop within _______.
24 hours
(patient safety events should be reported as soon as possible)
Where should the defibrillator pads be placed on an adult or patient over the age of 8 years old?
Front and back
(Per illustration on the pad package)
What should you do after a patient/parent security issue is resolved?
Where do you go once you are INSTRUCTED TO EVACUATE the building?
Surface area parking lot
This form of communication happens when the person receiving instruction or information repeats it back to make sure the message is understood correctly, and the sender confirms.
Closed-loop communication
Name a type of event that can be reported under the Environment Events safety scoop category.
Unsafe work conditions
Equipment issues
Electrical, lighting, or smart panel issues (call lights, alarm system)
Wi-Fi Connectivity
What should be done if CPR is in progress but the ambu bag is not available?
Continue with compressions until an ambu bag can be located or until code team instructs otherwise
Recognizing this non-verbal cue can help you intervene before a child escalates.
Body language (e.g., stimming, rocking, covering ears, clenched fists, pacing)
What types of environmental fire hazards must be avoided?
No decorations on the outside of patient room doors
Exit corridors must be clear of storage, equipment or bulletin boards that are not
encased in plexiglass or glass.
No decorations on walls or hanging from the ceiling
Seasonal decorations must be non-flammable or fire retardant
Storage must be 18” from ceiling
Space heaters are not permitted
Multi-plug extension cords cannot be plugged into one another
Do not cover windows in doors, windows allow for a quick visual inspection of a fire scene without opening doors.