Team Communication
IPASS/SBAR
Safety
Emergency Response
Patient De-Escalation Communication
Fire Readiness
100

When is it appropriate to use SBAR?

Escalation of care

100

What is one way staff can participate in promoting the culture of safety, increase organizational learning, and prevent potential serious safety events here at TCH?

Event Reporting/Submitting Safety Scoops

100

How do you activate an emergency response?

Call *9999 - tell the operator the type of emergency, location (room number and building) and your name. Do not hang up until the page operator ends the call.

100

What is the first thing you can do to help an ASD patient who is visibly upset during the clinic visit?

Stay calm, kind, and respectful

100

What does the RACE acronym stand for?

R- Rescue/remove anyone in danger

A- Activate alarm/pull station and call *9999 or 911

C- Confine fire, close all doors

E- Extinguish fire, if it can be done safely

200

What does the acronym SBAR stands for?

S- Situation

B- Background

A- Assessment

R- Recommendation

200

What do you do if you are unable to find the safety scoop category that does not match your safety concern?

Choose the ICON that is closest to this event type you are reporting. Quality & Safety will make changes if they feel it should be in another category.

200

Where is the backboard typically located on the crash cart?

On the back of the cart
200

What environmental interventions can be done to help calm an upset ASD patient?

dimming lights,
shutting door to decrease noise

200

When can you use the elevators in a fire emergency?

Never unless instructed to do so by the fire department

300

What does I-PASS stand for?

I- Illness severity

P- Patient Summary

A- Action list

S- Situation Awareness

S- Synthesis by the Receiver

300

_____ is defined as: “Feeling safe to report safety concern without repercussions”

Psychological Safety

300

What should you do if the pediatric pads are not available on the cart for a pediatric emergency response?

Apply the adult pads

300

This professional may assist with child-friendly coping strategies during procedures.

Child-Life Specialist

300

 How do you report a fire? (Dr. Pyro)

Pull the nearest fire alarm pull station and call *9999

400

When is it appropriate to use I-PASS?

Routine hand off

400

All Employee Safety Events must be reported in Safety Scoop within _______.

24 hours

400

Where should the defibrillator pads be placed on an adult/pediatric patient over the age of 8 years old?

One pad should be placed on the upper right side of the chest, just below the collarbone. The other pad should be placed on the left side of the chest, a few inches below the armpit.

400

What should you do after a patient/parent security issue is resolved? 

Fill out a safety scoop
400

Where do you go once you are instructed to evacuate your area?

Surface area parking lot

500

This form of communication happens when the person receiving instruction or information repeats it back to make sure the message is understood correctly, and the sender confirms.

Closed-loop communication

500

The following safety concerns can all be reported under what type of safety scoop category?

  • Unsafe work conditions

  • Equipment issues 

  • Electrical, lighting, or smart panel issues (call lights, alarm system)

  • Wi-Fi Connectivity 

Environment Events (related to the physical environment internal or external)

500

If a patient is pulseless and does not appear to be breathing in an emergency event, what should be done if the ambu bag is not available?

Continue with compressions until an ambu bag can be located or until code team instructs otherwise

500

Recognizing this non-verbal cue can help you intervene before a child escalates.

Body language (e.g., clenched fists, pacing)

500

What types of environmental fire hazards must be avoided?

 No decorations on the outside of patient room doors

 Exit corridors must be clear of storage, equipment or bulletin boards that are not

encased in plexiglass or glass.

 No decorations on walls or hanging from the ceiling

 Seasonal decorations must be non-flammable or fire retardant

 Storage must be 18” from ceiling

 Space heaters are not permitted

 Multi-plug extension cords cannot be plugged into one another

 Do not cover windows in doors, windows allow for a quick visual inspection of a fire scene without opening doors.

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