Gathering the Facts
Your friend seems upset with you. What facts should you gather before assuming it’s about you?
Ex. Ask them directly, notice what they said or did, check if something else happened
What can happen when communication is unclear?
Misunderstandings or mistakes
What’s a respectful way to disagree with someone?
Ex. Speak calmly & explain your point
A friend is upset with you. What would you do?
Ex. talk calmly and listen
What is "evidence"?
Facts, data, or examples that support a claim.
What does flexible thinking mean?
Flexible thinking means being able to change your plan when something doesn’t go as expected.
You are having trouble completing a task at work. Before asking for help, what facts do you need?
Ex. What the task is, what you tried, and where you got stuck.
Why is clear communication important when solving problems?
It helps others understand you & avoids confusion.
Why is yelling during a disagreement not helpful?
It increases conflict (makes the situation even worse).
You made a mistake at work. What would you do?
Admit it, fix it, etc.
Is 1 story enough to PROVE something is a fact?
no
Why is flexible thinking important?
Plans change; The first plan doesn’t always work; It helps you stay calm; It helps you try another solution; It reduces stress; It helps with problem-solving
You got a low grade on an assignment. What facts should you look at to help you understand?
Grading rubric, teacher’s feedback/comments, missed items.
Why is a calm tone important when communicating?
It helps keep conversations respectful
What should you do if emotions get too high during a disagreement?
Pause or take a break.
You’re unsure about an assignment but embarrassed to ask for help during class. What could you do?
Ex. Ask your teacher before/after class, during a break, or during their office hours
Which is a more reliable source of evidence?: a doctor or your friend
doctor
You planned to take the bus to work, but it's running late or hasn’t arrived.
What is one flexible option?
Ex. call an Uber/Lyft, take the next bus, ask parents for a ride, let your boss know.
You receive a text that feels rude or confusing. What facts should you check before responding?
Who sent it, the exact words used, and whether it might have another meaning.
What should you do if someone does not understand you?
Repeat or explain in a different way.
What's an example of something you could say to keep things calm during a disagreement?
Ex. “Let’s talk calmly.”
You feel overwhelmed by responsibilities. What would you do?
Ex. Take a break, ask for help, etc.
What is one way to gather evidence?
Ex. internet, books, library, ask a specialist, etc.
Must be RELIABLE SOURCES!
You are feeling frustrated because something is harder than expected.
What is one flexible way to respond?
Ex. Take a break, try again later, ask for help, etc.
Your supervisor says, “You did this task wrong.” Before fixing it, what facts should you gather?
Ex. What the task was supposed to be, what went wrong, & what the correct steps are
Name 1 way to make your communication clearer.
Ex. Use simple words, speak slowly, ask questions.
Why is compromise helpful?
It helps both sides.
What should you do before reacting in a tough situation?
Pause & think
Why should you check where info comes from?
To avoid false or misleading info.
You expected something to go one way, but it didn’t. What does flexible thinking help you do next?
Ex. Change your plan, stay calm, and try another solution.