the customary beliefs, social forms, and material traits of a racial, religious, or social group
What is culture
100
Type of question that makes the tutee examine an issue/problem deeper or search more closely
What is a Probing Question
100
This type of listening involves the tutor trying to put him/herself in the tutee’s shoes and understand how he/she feels.
What is emphatic listening?
100
When tutoring an ESL student, you should avoid using these types of expressions.
What are idiomatic expressions
200
The country that would be considered emotionally neutral as opposed to emotionally expressive.
A. China
B. Jamaica
C. Mexio
What is A: China
200
This type of questions allows the tutee to guess at an answer by giving the tutee information within the question or to “force” the tutee to answer a particular way.
What is a leading question
200
Thinking about what you are going to say before the other person is done speaking is known as this type of listening block
What is rehearsing?
200
Protecting your own rights without violating the rights of others is known as this type of communication style
What is Assertive
300
The country that is considered a feminine culture as opposed to a masculine culture.
A. Russia
B. Mexico
C. United States
What is B: Mexico
300
This is a question that allows the tutee to have dialogue with the tutor. It goes beyond a simple yes/no question.
What is an Open Ended Question
300
Besides words, name something else in language that carries meaning.
What is body language, stress, intonation, tone
300
Most communication is done through this from, so it is important that a tutor pay attention to this.
What is Body Language?
400
In low power distance cultures, individuals are viewed as equals. Which country would be a low power distance culture?
A. United States
B. Japan
C. China
D. India
What is A. United States
400
Allowing our own rights to be violated by failing to express our honest feelings is what type of communication style
What is Passive?
400
The listening process involves a few steps. This is the last step in the listening process. Listening does not take place unless the listener does this. Hint: there are two types
What is response?
400
A type of critical thinking skill that requires a tutee to break information down into parts.
What is Analysis?
500
A society or culture that focuses on the group and not the individual
What is collectivism
500
Forfeiting your own rights initially, followed by manipulation and vengeance later is known as this type of communication style
What is Passive-Aggressive?
500
This type of listening is involved. The listener constantly is showing expressions and shows that he/she is listening through verbal/nonverbal expressions.
What is active listening?
500
A type of critical thinking that forces a tutee to understand what is important in a text or to understand what he/she knows/doesn't know about a given topic