Attendance Basics
Time Check
Corrections & Codes
Deadlines & Cutoffs
Policy Rules & Login Expectations
100

What is the minimum attendance score required each month?

What is 93%?

100

How far behind does Time Check load attendance data?

What is 1 week?

100

What shift type can you submit correction reasons for?

What is an A‑Buns (Unscheduled Absence)?

100

What day do team members lose the ability to submit corrections?

What is Day 11?

100

How many minutes do you have to log into Finesse at the start of your shift?

What is 7 minutes.

200

What score triggers the Egregious Attendance policy?

What is below 70%?

200

On which day can you first see your complete score for the prior month?

What is Day 7?

200

If your exact minutes don’t appear in the dropdown, which option do you choose?

What is Other Hours?

200

What day must supervisors finish approving/denying corrections?

What is Day 15?

200

How many minutes do you have to properly log out?

What is 5 minutes?

300

What type of attendance system replaced the old “counting occurrences” policy?

What is an adherence‑based attendance policy?

300

What symbol means your shift is at 100% and meets the threshold?

What is a Green Star?

300

What correction reason do you select if your incomplete shift should count against your score?

What is No Correction Needed?

300

What day of the month shows your first full preliminary score?

What is Day 7?

300

Work disruptions on your end ONLY reduce your score if they last longer than how long?

What is 24 hours?

400

Hours worked + approved time off divided by your Verint schedule gives you what?

What is your attendance score?

400

Which shift type can only leadership take action on?

What is Absence Review Pending?

400

Which code only appears when PTO was scheduled but not used?

What is No PTO?

400

True or False? If Day 11 falls on your day off, you still must complete corrections on or before that date.

What is True?

400

How many months in a row at 93% or higher are required to clear attendance corrective action?

What is 3 months?

500

True or False: OT and Holiday hours impact your attendance score

What is False?

500

What Time Check view shows only incomplete shifts waiting for your correction?

What is Needs Review?

500

How long does it take for No PTO absences to show in Time Check?

What is 4 weeks?

500

When does a final score populate for a month?

What is after all corrections and approvals are completed?

500

What type of corrective action is issued if your score falls below 70%?

What is Egregious Attendance corrective action?

M
e
n
u