SALES FLOOR
PRODUCT KNOWLEDGE
SMILE SERVICE
LOSS PREVENTION
POTPOURRI
100

NEW ACCESSORY PERCENTAGE. 

WHAT IS 10%. 

100

3 BENEFITS OF REVIVAS. 

WHAT IS MASSAGING BUBBLES, PRECISION FOOT-MAP DESIGN, AND REVITALIZING BOUNCE. 

100

HOW CAN YOU REINFORCE AND EXPAND? 

WHAT IS: 

ADD CHARMS. 

ADD SHINE. 

ADD MORE PAIRS. 

ADD SOCKS. 

(SEE AMANDA FOR MORE ANSWERS)

100

3 MAIN CAUSES OF SHRINK 

WHAT IS 

INTERNAL 

EXTERNAL 

PAPERWORK

100

SARAHS FAVORITE MOVIE? 

WHAT IS DONNIE DARKO. 

200

ATV AND UPT GOAL. 

WHAT IS $45 AND 2.5

200

HOW MUCH SOFTER AND LIGHTER IS OUR LITERIDE MATERIAL? (COMPARED TO CLASSICS)


WHAT IS 40% SOFTER AND 25% LIGHTER 

200

3 BENEFITS OF SHINE. 

WHAT IS: 

PREVENTS CRACKING. 

PREVENTS SHRINKING, IN HEAT. 

PROTECTS FROM SUN. 

MAKES CROCS LAST LONGER. 

CONDITIONS THEM. PREVENTS DRYING. 

200

WHEN LP WALKS IN AND TELLS YOU HE IS HERE FOR AN LP AUDIT, WHAT IS THE FIRST THING YOU DO. 

WHAT IS

ASK FOR PROOF OF ID AND HAVE HIM SIGN IN. 

(DOES EVERYONE KNOW WHERE HE IS SUPPOSED TO SIGN IN)

200

BEST WAY TO GET AMANDA OUT OF A BAD MOOD. 

WHAT IS 

TALK TO ISABEL. 


300

TOP SELLING CHARM IN OUR STORE. 

WHAT IS SPIDERMAN MASK. 

300

WHAT IS OUR WIDEST STYLE FOR ADULTS. 

WHAT IS CLASSIC CLOGS. 

300

WHAT DOES S.M.I.L.E STAND FOR? 

WHAT IS

S- START WITH A GREETING

M- MAKE A PRODUCT PRESENTATION 

I- INVITE TO TRY ON 

L- LOOK TO REINFORCE AND EXPAND

E- END WITH A THANKS

300

LP TOPIC OF THE MONTH. 

WHAT IS GIFT CARD FRAUD. 

(EXPLAIN)

300

WHICH WEIGHS MORE 100 POUNDS OF ROCKS OR 100 POUNDS OF WHIPPED CREAM? 

WHAT IS, 

THEY BOTH WEIGH 100 POUNDS. 

(IF U GOT THIS WRONG.... SMH)

400

TOP SELLING SHOE IN OUR STORE. 

WHAT IS ADULT CLASSIC CLOG. 

400

NUMBER OF DIFFERENT COLORS OF ADULT CLASSICS WE CURRENTLY HAVE ON THE FLOOR. (EXCLUDES CLEARANCE/ GREEN TAG)

WHAT IS TWENTY TWO. (22)

400

3 WAYS YO UNCOVER CUSTOMERS NEEDS. 

(3 OPEN ENDED QUESTIONS)

(SEE AMANDA FOR ANSWER)

400

WHAT IS A PASSING LP SCORE. 

WHAT IS 85%.


400

WHAT YEAR WAS CROCS FOUNDED? 

WHAT IS 2002. 

500

STYLES OF CAPRIS WE CARRY IN OUR STORE. 

WHAT IS SIX. 

500

MOST COMMON PRICE POINT WE HAVE. 

WHAT IS $34.99. 

500

PICK ONE PERSON FROM YOUR TEAM AND DO A 3+ PAIR PRESENTATION. 

!!!!!!!!!!!!!!!!!!!!DOUBLE JEOPARDY!!!!!!!!!!!!!!!!!!!!!!!

(SEE AMANDA) 

500

WHAT STEPS SHOULD/ SHOULD NOT BE TAKEN IF A CUSTOMER ATTEMPTS TO LEAVE WITH UNPAID MERCHANDISE?

WHAT IS 

DO:

ASK THEM IF YOU CAN HOLD THEIR ITEMS. 

CALL MALL SECURITY (DO NOT PRESS CHARGES)

DO NOT: 

CHASE THEM. 

ACCUSE THEM. 

(SEE AMANDA FOR MORE ANSWERS)

500

WHAT IS THE PANTONE COLOR OF THE YEAR? 

WHAT IS LIVING CORAL (16-1546). 

M
e
n
u