General
Process
Suns
Mercury
MISC
100
How much are group & suite deposits?

$200 for group depos & $500 for suite depos.

100

What is the process for buying on a suite?

Buy on the suite tickets, parking & suite rental fee. Send down the box office form to reprice the rental fee to the appropriate price. 
100

What Suns products can we cross-sell?

Tanduay groups, standard groups, elite package, FEP's, & suite rentals.

100

What Merc products can we cross-sell?

X-Factor Memberships, Party decks, upper level buy-outs, standard groups, FEPs & suite rentals.

100

When do you get paid commission on suites & groups?

The month after they are PIF'd.
#PIFSONLY

200

When does a suite or group need to be paid off?

30 days out from the event

200
If you don't have a deposit down, when do you get access to purchase groups/suites?

Post-conversion and throughout the season.

200

What products have access to food & beverage?

AI suites, Elite package, & Tanduay.

200

What group products have access to F&B?

Party decks & suite rentals.

200

Do playoffs groups & suites count towards your Phase II goal?

No. Only regular season purchases count towards Phase II goals.

300

What groups get access to parking?

Suite rentals are the only products that get access to parking.

300

What is the process for concert suites?

Once a show is announced, we can sell $500 deposits up until conversion. Pricing is determined prior to onsale.

300
How many tickets come with suite rentals?

Standard Suns suite rentals come with 16 tickets per game. Lofts come with 8 tickets per game.

300

What are the minimums for a party deck & upper level buy out?

Upper level buy out is a minimum of $5k. Party decks are a minimum of 12-56 tickets depending on the location.

300

How many parking passes do suites come with?

Standard suites & party suites get 4 parking passes - ROH gets 12 passes.

400

How many suite rentals do we have on a given night? How many (bonus pts for which ones) are AI?

12 are available for most events. 6 are all-inclusive - A9, A11, A35, A43, B10 & B39 (B39 is only for non-nationally televised games)

400

Explain the conversion process.

When someone places a deposit, it is timestamped which marks their priority. Once conversion starts, each wave will select their game/location in priority order of timestamp. 
400

How many total tickets can you buy in the Elite package? In the Tanduay package?

35 total all-inclusive tickets for the Elite Package. 100 total tickets for the Tanduay package.

400

What is our Merc courtside pricing range?

$2,625-$4,620 per seat on courtside.

400

What are SROs & what do we call them internally?

Standing room only tickets - internally we call these overflow tickets.

500
What is our typical concert set up? What does in the round mean?

Stage in the North End of the bowl, corner to corner mostly closed. In the round means that the stage is center court and the entire arena can be sold.

500
How will playoffs conversion work?
Previous regular season suite renters will get priority access to rent playoff suites. Priority order will go based on $$ spent over the entire season.
500

What are the ticket & revenue minimums for group FEPs?

Court of Dreams: 200-300 ticket minimum
Pre-Game warmups, Anthem Buddies, Cut Down the Net, Post Game Photos, Community 3-PT Play & Plaza Performance: 50 tickets/$2k minimum
National Anthem, Primetime performance & Post game Court time: 100 tickets/$4k minimum
Half-Time performance: 200 tickets/$8k minimum

500

Name 4 of our X-Factor Membership Benefits.

Fantasy Camp,  Game Exchange, Team Luncheon, Post-game Autograph session, Game Day Upgade Program, Exclusive Holiday party, Member Gift, etc.

500

How many overflow tickets can a suite renter purchase?

Standard sideline & baseline suites can purchase up to 6 additional SROs. Corner suites can purchase up to 12 additional tickets. Lofts can purchase up to 4.

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