Sales
The manager of the team that is responsible for monitoring all lead levels and launch leads en masse when needed
Who is Kelly Diamond?
The manager for the Marketing Optimization team
Who is Matt Frizalone?
The team lead of Business Operations
Who is Jenny Fusco?
The lead for the team that designs custom postcards
Who is Theresa Miller (Romani)?
The "A" in our Core Values
What is Action?
Once a sales presentation has been completed, the presenter will make this call.
What is a welcome call?
The sub-department who is responsible for keeping our AR balance below $250,000
Who is the Billing & Compliance team?
VP of Operations, Nick Bianco's major in college
What is music and recording arts?
After a design is completed, this is how they will know it is has been completed
What is an email?
Our mission statement
What is "To empower our clients to close more deals and retain more business"?
The fourth, and arguably most important, step in the sales process
What is "Why it Works"?
The service team responsible for helping any client who requests a call back or needs a follow up
What is the Outbound Service Team?
A person working in this sub-department listen to calls to ensure we are providing complete satisfaction to our customers
What is Quality Assurance?
The timeframe we give clients for when all ad services will be complete
What is 48-business-hours?
The principals that we refer to as "Honesty, Integrity, and Respect"
What are the Permissions to Play?
The sales leader who started in Client Success
Who is Mike Campanile?
Where all of the client's information populates from throughout the magazine
What is the contact block?
When a customer wants to order an extra box of Promotional Copies that are off cycle from their normal printing schedule
What are Presswise Orders?
The team that handles uploading custom logos
Who is the Logo Team?
The 3 E's of marketing
The size of our postcards that we offer
What is 8.5 x 5.5?
The percentage of new and returning print clients signed up by direct sales that attend a Welcome Webinar
What is 90%?
How often the Business Operations handles the pull process
What is every week?
All graphics requests go to this team before they are sent to the designers
Who is Traffic?
The number of brothers that Luke Acree has
What is 5?