Parts
Crown purchases these from Thombert.
What are load wheels and drive tires?
Takes 7-10 business Days but freight is free.
What is a stock order?
Where you can find service manuals, warranty, pricing, etc. for all aftermarket items.
What is PSRT? (Parts and Service Resource Tool)
This unit has a rolling load capacity of 10,000 lbs.
What is the TR4500's? (Crown Tugger)
This is the year that Crown was founded.
What is 1945?
Must be completed to receive a new data tag.
What is an AoM? (Authorization of Modification)
Strongly considered to be the "brains" of a Crown lift truck.
What is Access 123?
This Crown model has a maximum lift height of 505"
What is the RM "S" Class Unit? (RM has a max lift height of 400")
The name of Crown's new operating system.
What is GENA?
Crown conducts these quarterly on each consignment.
What is a retool?
Manages ~10 service technicians and report directly to the Service Manager(s).
Who is a FSM? (Field Service Manager)
Among other things, it will detect impacts and provide a daily operator checklist that will be stored in the cloud for easy reference if needed.
What is InfoLink?
What is 7.5mph?
Costs $586.00
What is the price of the PTH?
90% is Crown's stock room % goal for each branch.
What is off shelf availability?
Crown's service department goal is to have 100% completion rate before the end of each month.
What is PM Completion?
Solution that redefines low-level order picking by eliminating steps taken during a shift.
What is QuickPick Remote Advance? (PC and MPC)
This unit can be ordered with an ETO to obtain a fork length of 192".
What is the PR4500?
Annual hours of continual education for Crown technicians/yr.
What is 40 hours?
Off-Shelf availability goal % for each Crown service van.
What is 70%?
Consolidates all service/parts/rental invoices into 1 monthly charge while keeping all data collected in a single location.
What is FleetSTATS?
New technology that will slow a lift truck down to 1 mph automatically to give the operator time to react to any situation.
What is ProximityAssist?
This unit is only offered in 36 volt and has a maximum capacity of 4,000 lbs.
What is RC5700?
Available today on TSP and SP units that read RFID tags in the floor to tell the unit to take the most efficient path toward a location in the racking system.
What is APS? (Auto Positioning System)