RATES/SA
Conversations/MISC
PF KEYS
Gas Meter/Account statuses
MISCELLANEOUS
100
The Heating Transportaion RATE when buying gas from an ESCO
What is T1B or 1BT?
100

Conversation used to view meter reading history

What is IQMR

100
PF16
what is Process/complete/Save?
100
This account status shows that a customer is no longer being billed for gas services.
What is Final?
100
An application is required before service is connected for this type of customer.
What is Non Residential or Commercial?
200
SA
What is Sales Analysis code?
200

With this conversation you can locate the last four of the Social Security number.

What is ASUA?

200
PF14
What is Split you screen or add a second page?
200
This meter Status means that the gas is turned off.
What is locked?
200
IQ and AS
What is Inquiry and Account Service
300

Non heating Rate and SA code for a 1 FAM, 2 FAM, 3 to 5 FAM Dwelling.

What is 1A - 020,030,040

300

This inquiry conversation allows you to view the Account history for a premise, also known as the gossip screen.

What is AHSA?

300
These two PF keys allow you to walk the block to view other part supplied's or premises located next door
What PF22 and PF23 (last and Next) or Shift Pg up and Pg Down
300
This Account status shows that a customer is being billed for gas service.
What is Act?
300
1, 2, 3-5, and 6 or more heating SA codes
What is 0151, 0161, 0171 and 0181
400

0, 1, and 2 as the last digit in the SA - identify this type of account.

What is Non-heating, Heating and Space heating

400

Conversation used to view a list of customers that have lived at a specific premise

What is TENT

400

Used to cancel out of a transaction and return to the master Prompt Screen.

What is PF 24?

400
This Account status means that new customer is requesting to start service and is Pending.
What is PROS?
400
Tenant Digit
What is the last no# of the acct no# or the number that identifies a customer in the tenants history,
500

This is the Heating Rate for a customer who receives a residential reduced rate discount

What is 1BR

500

These TWO (2) conversations one that will allow you to View Notes and the other will allow you to Add notes to a customer account.

What is IQCN and ASCN

500
These two PF keys allow you scroll on a single page conversation to view additional information that isn't within view.
What is PF19 and PF20?
500
UGB
What is uncollectible Gas balance/bill?
500

What conversation allows you to view the entire block of a street, it also allows you to view the most current customer, there acct # and status.

What is SRCH

M
e
n
u