Start with Heart
You are only in control of_______.
What is your own behavior?
What is content?
Mutual purpose is considered the _______.
What is entrance condition?
What is 4?
Opinions ______.
What is vary?
When people assume they have to choose between two outcomes or behaviors.
What is the Fool's Choice?
What people are doing in response to the topic and conversation.
What are conditions?
This determines if the conversation will be able to continue.
What is mutual respect?
Everyone comes to an agreement and then supports the final decision.
What is consensus?
Stakes are_____.
Rather than add to the pool of meaning, and possibly making waves along the way, we go in silence.
What is keeping the peace?
What are the moment a conversation turns crucial, signs people don't feel safe, and your own Style Under Stress?
Only do this if it is heartfelt and appropriate.
What is apologize?
When making a decision, you should involve _____ number of people.
What is the least amount necessary to make a quality decision?
Emotions run ______.
What is strong?
Work on me first, ______.
What is us second.
Two signs that people might feel their safety is at risk.
What is silence or violence?
"we actually means"
What is "not me"?
An example of a crucial conversation is_________.
What is critiquing a colleague's work?
The heart of preparing for a crucial conversation.
What is "how would I behave if I really wanted these results?"
Signs to look for in yourself when a conversation becomes crucial.
What are physical signs, emotions, and behaviors?
Start with what you didn't mean, and then explain what you actually meant.
What is contrasting?
The "by when" can also be described as_____.
What is the deadline?
The key skill of effective leaders, teammates, parents, and loved ones.
What is the capacity to skillfully address emotionally and politically risky issues?