'Translations in
Zendesk' 1
Zendesk' 1
As an Internal Note, it triggers the translation of text (i.e a question from a Merchant)
What is #translate?
I was under Bianca's care for a little bit and was featured in several Slack posts.
Who is Nimbus?
You translation will not be successful unless you perform this step by visiting the bottom left portion of the Zendesk interface.
What is selecting a language under "Merchant Language"?
#Swedish-Support, #French-Support or #Danish-Support, to name just a few of them
What are language or market specific Slack Support Channels?
Considering we're dealing with an Async interaction, these are required.
What are Internal Notes?
As an Internal Note, it triggers the translation of text (i.e a reply to a Merchant)
#translate_to_merchant
I made my first appearance as a Slack Emoji after Mona joined the current version of Team ODD.
Who is Prince?
Japanese, Turkish, Traditional Chinese, Finnish, Korean and this European language isn't currently supported by 'Translation in Zendesk'
What is Italian?
These resources produced by the Growth team are available in German, Spanish, French, Italian, Chinese (Simplified), Japanese, Dutch and Brazilian Portuguese.
What are Shopify Blog articles?
"Yes, do that there and go back to the section where you can edit products from." presents opportunities which can be mitigated by following this simple principle.
What is properly defining terms when communicating instructions?
An important element to copy and paste with your translated text in order to gather feedback from our requesters.
What is the translation quality feedback form?
You'll find a face shot of me on Slack and also a different emoji where I appear to be lounging. Some say it's used to define your status when going into a 1:1.
Who is Mr. Mayonnaise?
Use these elements if you would like to keep a string of text from being translated by the tool.
What are "<<<" & ">>>"?
Fabio Boninsegna is the face of Shopify on this video-based Italian Support Channel. It's also available in all languages currently supported by Shopify's Support Organization.
What are Shopify's Youtube Help Center Support Channels.
"I see you're stuck between a rock and a hard place, there, [Name]." presents an opportunity that can be mitigated by following this simple principle.
What is avoiding using idioms in your communications
Because it keeps original and translated versions of messages within a thread & because it takes into consideration an Internal Glossary of Shopify-specific terms and their pre-approved translations, amongst other things.
Why should we use 'Translations in Zendesk' over alternative translation tools?
This pet doesn't belong to an ODD member per se, but sure impacted them when they stole their lunch.
Who is the Grilled Cheese thief?
A small gesture that helps our translation tool not hallucinate!
What is ensuring that every sentence ends with punctuation?
If you're interested in this Shopify plan, you can learn more about it by visiting its landing pages available in English, German, Japanese, Spanish, French, Italian or Simplified Chinese.
What is the Shopify Plus plan?
This is when you change "/en/" in the URL of a Help Center article to "/se/", for example.
What is localizing your Help Center resources to tailor them to the preferred languages of our Non-English requesters.
Our translation tool is approved for translations between 8 Multilingual languages & this language only.
What is English?
- We should refrain from using the tool to translate between French and Spanish, for example.
This pet is definitely the most famous Corgi in town!
Who is Holly?
If you forget about this last step, your interaction could be missing valuable elements. Alternatively, be sure to use markdown formatting.
What is re-adding resources and hyperlinks after getting your reply translated?
The list of unsupported languages that offer translated versions of the Shopify Help Center includes Czech, Portuguese (Portugual), Norwegian, Polish, Hindi, Thai, Viet and this Asian language.
What is Malay?
Translations should be successful unless your text reaching this approximate character or word count.
What are 4,300 characters or 825 words?