Agent Portal
Screen used to find telephone number
What is the contact information screen?
Code used to verify type of transaction.
What is sic/merchant category code.
Phone code is used for retired cardholders
What is all 3's
A late fee can be waived how many times
What is once per 12 months
Used to submit fraud to the security department
What is Lost/Stolen report
Verfication needed to add spouse as authorized user
What is Social Security #
Screen containing pending transactions
What is Statement-Cycle to Date screen
Categorized list of topics in Online Help used to navigate Online Help
What is Quick Reference Guide
Screen used to determine cash advance fee
What is Pricing
Verification used to customize a PIN
What is OTP
Screen used to add checking account information
What is external payment account screen
Person permitted to change address on account
What is the Primary CH.
Topic used to find decline reasons
What is Authorization Declines
How many returned check fees can be waived within Merrick Banks Policy
What is 1 per 12 months
Code used to identify how transaction was made
What is a POS
Form used to submit customer covid-19 impact
What is a disaster relief form
Maximum daily authorizations permitted on an account
What is 15 total, 2 cash
Chart used to find minimum payment due date
What is the 2020 Billing Cycle Schedules
Annual/set up fees can be waived within how many months of having an account?
What is 3 months
Transfer call to disputes when
What is transaction is recognized
Before closing an account, what must be completed before initiating a closure form?
What is retention
What are the memos
Quasi-cash authorization limits can be found under what topic in OLH?
What is Authorization parameters?
Interest calculation formula
What is the APR divided by 365 X daily periodic rate X number of days in a billing cycle
A falcon "A Block" status must be removed by what department?
What is the security department