Electronics
Name all voltages possible for a Cruiser model?
What is 5v, 9v & 12v
What is the first step of troubleshooting if the doors don’t line up correctly?
What is check the levelers and/or adjust hinges
Cruiser purchased at Walmart on clearance for $15.95 is covered under warranty?
What is Yes. Price will not matter unless it is final sale, open box , or purchased damaged.
Where can you find parts list?
What is Associated Items
Who is our Buy Now Pay Later provider?
What is Sezzle
What units can use “the butterknife trick?”
What is CR24 models
Which bed set does not require a box spring?
What is Landon
When charging a customer in Authorize.net, what is the invoice #?
What is last 4 digits of card/last name
Where are the compliance questions located?
What is FAQs
Customer can use a competitor’s discount code on our website?
What is No. We do not honor any vendors codes.
What is twin connection?
What is pairs two speakers together
Which retailer can purchase furniture from us for commercial use?
What is None. Our products are not graded for commercial use, there is no warranty if purchased.
What is our expected turnaround time on database cases?
What is 1-2 Business Days
Where are open issues & trends located?
What is Known Issue
Can you navigate back and forth between Furniture and Electronics website?
What is Yes. From the top left corner.
What do you need to connect Phono Output to Self-Powered Speakers?
What is Preamp
What info do we need before we can send the top or leaf for CF2002?
What is the configuration of the leaf/top
When does a call escalate to a supervisor?
What is when the customer asks for someone above you
Where are the two places the UPC is located in Cheese?
What is Dataset, under All Data & Search Page
Where can coupon codes be entered?
What is Shopping Cart & Checkout
What do you send if the CR1704A only plays sound if the turntable is spinning?
What is PE-CD PCB Main CD Circuit Board
When do we cover damaged parts due to natural disasters?
What is Never. We don't cover parts due to natural disasters but will make exceptions at times.
How do you add the QC template to your order?
What is use work with templates in JDE
Where can you find cover ups that fit certain outdoor furniture?
What is Compatible Item
Where are the troubleshooting videos located?
What is Customer Service