Database Management
Which of the following is an example of a base table that is extended but is not extending another table?
- Task [task]
- Business Service [cmdb_ci_service]
- Incident [incident]
- Change Request [change_request]
- Task [task]
What do you configure to instruct fields how to behave on a form when a UI policy is triggered?
- UI Policy Action
- Data Policy
- UI Actions
- Client Script
- UI Policy Action
What is Configuration Item (CI)?
- A database used to store configuration records throughout their lifecycle
- A set of tools and databases that are used to manage an organizations configuration data
- Information that further describes a CI such as a name, serial number, or operating system
- Components of an infrastructure required to deliver a product or service
- Components of an infrastructure required to deliver a product or service
Which script runs when a record is displayed, inserted, updated, deleted or when a table is queried?
- UI Policy
- Client Script
- Data Policy
- Business Rule
- Business Rule
What related list can you use to extend and track the different types of groups assigned to a Configuration Item?
- Dynamic CI Group
- Resource Group
- CMDB Alert Groups
- Teams
- Teams
Which admin role is required to modify access control rules?
- metric_admin
- itil_admin
- security_admin
- admin
- business_rule_admin
- u_acl_admin
- security_admin
Which ServiceNow product enables you to integrate with 3rd party applications without scripting?
- Service Portal
- Integration Hub
- Visual Task Boards
- Flow Designer
- Integration Hub
Which of the following is a true statement about importing data into ServiceNow?
- Every staging table can be used once.
- Every Transform Map must have at least one coalesce field.
- Every date field has to be mapped.
- Every application has one staging table.
- Every import must have at least one Transform Map.
- Every import must have at least one Transform Map.
What is the primary language used for scripting in ServiceNow?
- AngularJS
- Java
- JavaScript
- Jelly
- JavaScript
What CMDB table stores the basic attributes of all the configuration items?
- Configuration File [cmdb_ci_config_file]
- Base Configuration Item [cmdb]
- Configuration Item [cmdb_ci]
- CI Relationship [cmdb_rel_ci]
- Configuration Item [cmdb_ci]
What are the different Schema relationship types that are supported for tables? [Select 4]
- Referenced by
- Referencing
- Depended by
- Extended by
- Extending
- Referenced by
- Referencing
- Extended by
- Extending
What can be used to extend the Flow Designer to call 3rd party systems, such as automating Microsoft Services and infrastructure using PowerShell and REST?
- Third-Party Import Maps
- REST API Explorer
- Integration Hub
- Workflow
- Integration Hub
Which of the following describes the relationship between the Problem and the Task tables?
- The Problem table is referenced in the Task table.
- The Problem table is a parent of the Task table.
- Correct answer
- The Problem table extends the Task table.
- The Problem table has a many-to-many relationship with the Task table.
- The Problem table is a database view of the Task table.
- The Problem table is a remote table for the Task table.
- The Problem table extends the Task table.
Which ServiceNow feature do you use to begin the creation of an application?
- Integration Hub
- System Dictionary
- Guided Application Creator
- Configuration Management Database (CMDB)
- Guided Application Creator
What access control rules are created by default when creating a custom table? [Select 4]
- Delete
- Access
- Create
- Write
- Read
- Archive
- Read
- Write
- Create
- Delete
Which tool do you use to determine the relationship between fields in an import set and an existing table?
- Transform map
- Coalesce
- Import Set
- Target Table
- Transform map
What can be set up to auto-assign all new Hardware category Incidents to a particular group? [Select 3]
- Data lookup rules
- UI Actions
- Access Controls
- Assignment rules
- Assignment rules
- Business rules
- Data lookup rules
What application allows you to compare reports against all report_view and the corresponding read ACLs?
- Reporting Statistics Reports
- Anonymous Report Center
- Report Security - enforce access control checks
- ACL Assessment for Reports
- Security Jump Start (ACL Rules)
- ACL Assessment for Reports
Which of the following run scripts client-side? [Select 2]
- Client Script
- UI Policy
- Script Include
- Business Rule
- UI Policy
- Client Script
The CMDB is the authoritative source of what information? [Select 3]
- Contact
- Server log files
- Support group
- Owner
- Owner
- Support group
- Contact
Which CMDB feature tracks the activities and history of data sources as they insert and update Cl attributes? [Select 2]
- CMDB 360
- CI Class Manager
- CMDB Data Manager
- CMDB CI Lifecycle Management
- Correct selection
- Multisource CMDB
- Multisource CMDB
- CMDB 360
What are the steps for applying an update set to an instance? [Select 3]
- Commit
- Copy
- Preview
- Delete
- Retrieve
- Commit
- Preview
- Retrieve
ServiceNow can import data from which of the following external data source types when a valid transform map is available? [Select 3]
- CSV
- LDAP
- REST
- OIDC
- JSON
- OIDC
- REST
- LDAP
What are the different types of Client Scripts that are supported in ServiceNow? [Select 4]
- OnCellEdit()
- OnLoad()
- OnSubmit()
- OnSave()
- OnDelete()
- OnChange()
- OnCellEdit()
- OnLoad()
- OnSubmit()
- OnChange()
What is the system behaviour when applying a data policy to the list view to make a field read-only?
- The field will be hidden from the list view and cannot be added back to the personalised list.
- The field will still be editable and can be successfully updated.
- The field will appear read-only and cannot be updated.
- The field will appear to be editable, but the update will fail.
- The field will appear to be editable, but the update will fail.