Mixed Bag
This program supports people who are deaf, hard of hearing, or have speech impairments to communicate over the telephone with hearing individuals
Dual Party Relay
This team member is authorized to charge the IUC's travel card
Jana
This is the number of payment agreements required to be offered if a customer pays two consecutive payments
2
To search for or file documents in EFS, users must now create an account through this specific 24/7 web application.
IUB 24/7
This is the name of Marie's cat
Sabrina
This system stores all time and billing information
Unanet
This is the state of Iowa hotel rate
$80
30 days
This is the docket type for a rate case
RPU
Steven just had a
Baby girl!!!!!!!!
This is a travel term of art for out of state rates meal per diem allotments by city
City level
The state moved from rounding your hamburger meal to the nearest penny to this travel expense reimbursement model
Per Diem
This is the last day to apply for LIHEAP
April 30
This is the specific term for the legal authority the IUC grants to a utility to build electric transmission lines across private land.
Franchise
Pam moved to Iowa from this US State
he IUC regulates the rates and services of these types of utilities, which are owned by shareholders rather than a city or members
IOU's (investor owned utilities)
This is the max percentage a state employee can pay for a tip
15%
Utilities are strictly prohibited from disconnecting service on these three types of days.
What are weekends, nights, and holidays
When a user is added to this list for a specific docket, they receive an automated email every time a new document is filed. what is this list called?
Service list
This is currently the only customer service and accounting team member present today that lives outside of the Des Moines Metro (yes Bondurant and Altoona are in the metro)
Mary
This is the year the IUB moved to IUC
2024
This is required if you are staying in the state of Iowa and the hotel rate is over $80
Standard exception waiver
Service can be disconnected without notice under one of these circumstances
Tampering or diversion, hazardous conditions or unauthorized use
To protect sensitive information like trade secrets or social security numbers, a filer must file both a "Public" version and this version of a document.
Confidential
The name of the store that Jared use to manage
Theisen's