This Georgia football coach is the best in CFB
Kirby Paul Smart
On a Discovery call, this is more important than having the perfect pitch or solution ready.
What is listening
What do UGA fans 'call' to get Sanford Stadium rowdy
A client shares a big concern; before solving it, this Celeste Headlee–style move shows you actually heard them.
what is rephrasing what they said back to them.
This famous phrase describes where the Bulldogs play at home and is a great metaphor for creating a protected space for honest conversations on Calibration calls
What is between the hedges
This phrase describes how BELAY wants clients to see us—not just as a vendor, but as this kind of long-term ally.
A trusted partner
What two colors does Georgias conference rivals wear
Orange and blue
Research and experience agree: in a tough conversation, this ratio—doing more of this than talking—is key to building trust.
What is listening more than you speak
On game day, this is the invisible thing that turns 90,000 strangers into a family for three hours—and it’s the same thing that turns a BELAY engagement from a transaction into a partnership.
what is rapport
This popular game show inspired today’s training format and is famous for giving answers first and questions second.
What is Jeopardy