What does APM stand for?
ADVANTUM PORT MANAGEMENT
How many days in advance should the storage and demurrage date be?
2 Days
Who is the CEO of KWL
MARK WILLIAMS
A customer has reached out to a customer service rep about an unresponded request. However, the representative cannot seem to find this email. What can the rep ask the customer for, to locate said email?
Ticket Number
What does KWL stand for?
Kingston Wharves Limited
A cheque is sent from finance to be encashed. Where in APM should you go?
Cheque Encashment
What makes a Bill of Lading valid?
Validation Stamp & Original Copy
What year was Kingston Wharves established?
1940
What do you do when a ticket request has been completed?
Close the Ticket
A seaboard sun 2 way R&D is being entered. What charges should be added?
Cess & Two Way Container RoRo
A customer walks in with wharf orders for 14 containers. All charges are paid and the master BL has been lodged. What else should you do in APM provide to complete the process?
Validate Order (Container)
When can a customer log in the lodgement folder?
When they have a validated Bill of Lading
What is Kingston Wharves' primary role in Jamaica's economy?
To serve as a major logistics and shipping hub for import and export activities.
You receive two emails from the same recipient based on a previous conversation. What do you do with the tickets?
Merge Ticket
For KFTL containers, when do storage charges begin?
Seven days after the customer pays stripping charges
You are in APM and you want to search by the chassis number. Where do you search for this?
Magnifying Glass->Serial Number
What is the cut off time for a customer to request express for a container?
No later than 12pm
What type of transportation primarily connects Kingston Wharves to other regions in Jamaica?
Road transportation (trucks and vehicles)
Pioneer Manufacturing has $70000 in their KWL account. They have sent an email stating that they would like to pull $50000 from the account for a BL. What category would this fall under?
ADD/ PULL FROM ACCOUNT
What is the rate for one piece( Personal Effect)
$6160
A customer comes to clear a motor unit but is requesting express charges to be added. Where in APM would you go to add these charges?
BL Specific
When lodging for stripping at TLF, What are the required documentation needed?
3 copies of a manifest (stamped by the agent and customs), stripping letter and validated BL
What international trade agreement has impacted operations at Kingston Wharves since the 1990s?
The Caribbean Community (CARICOM) agreements that facilitate regional trade
In Happy Fox, you want to make a note within the ticket for internal members.What do you do?
Private Note
What is the cost for storage for a 20 ft container?
$800