At a school that uses the Common App integration, where do the student and parent sign the ED agreement, and where does the counselor sign?
The student and parent sign in Common App. The counselor signs in Scoir.
How many letters does Common App allow per recommender, per student?
One
A counselor needs to send two transfer transcripts on one Optional Report because they already used the first one. What should they do first?
Combine them into one PDF.
At a school that isn't integrated with Common App, a counselor just hit send and the documents show "pending." Why?
Documents go out in a nightly batch. They show as pending until then.
Which report shows outcomes like gap year, military, and workforce?
The Student Outcomes & Plans report.
A school doesn't use the integration, but the student is applying through Common App. Where do the student and parent need to complete the ED contract?
In both Scoir and Common App.
A student asks for an "other" recommendation through Common App at an integrated school. Will its status show in Scoir?
No. It's handled in Common App, so it never shows as a slot in Scoir.
A counselor gets an error when uploading a PDF. What's usually the cause?
The file doesn't meet the formatting requirements for sending through Scoir.
What's the difference between "Last Sent" and "Last Delivered"?
Last Sent is the date the counselor sent the documents, which is the date colleges see. Last Delivered is the date the college downloaded them.
When a counselor suggests a college to a student, what can they now add?
A note explaining why they suggested it.
Counselors at integrated schools don't get an email when a student applies ED. Where should they look to find students who still need an ED signature?
The "Needs Early Decision Contract Signature" count on the dashboard, and the Early Decision Contract column in Manage Docs.
What's the name of Valerie's walking buddy?
Tuna
Why might a college have the initial transcript marked "Don't send" in Scoir?
The college usually has students self-report their grades, for example through STARS
Can ACT or SAT score reports be sent to Common App schools through the integration?
No. The only option is an Optional Report, and that goes to every Common App school on the student's list.
Can a school turn off Apply Coalition with Scoir as an application method for its students?
No, there isn't a setting for that.
A counselor sent documents to a Common App school, but they still don't show as delivered. What does the student need to do before Common App releases the documents to the college?
Submit their Common App application.
A teacher updates their letter after a Common App college has already downloaded it. Which version will any new colleges receive?
The original version.
An incorrect initial transcript was already sent to Common App. How does the counselor send the correct one?
Create an Optional Report, choose "Updated Transcript" as the reason, attach the new transcript, and select "Correction." It goes to all of the student's Common App schools.
A counselor sees "download" instead of "send" for a college. What does that mean?
The college isn't set up to receive documents electronically through Scoir. The counselor can download the packet and email or mail it, and the date shows in the Manually Processed column.
If you could live anywhere for one year, where would you go?
So fun!
Which new Starbucks holiday drink did Nicole and Jenna get on the first day of holiday drinks?
The tiramisu latte.
What are your weekend plans?!
Yay!
How many Optional Reports can a counselor send per student?
Two
Where do counselors go to send documents in bulk by college or deadline?
Applications > Send.
A counselor publishes the High School College & Career Readiness Plan without changing it. What happens for students in the older grades?
They also get the Tasks from earlier grade levels. To avoid that, duplicate the Tasks into separate Plans for each grade.