Conductor
Patient Connect
Image Exchange
Integrations and security
100

This agentic AI platform automates non-clinical tasks end-to-end, from intake to arrival, by coordinating requisition processing, scheduling, and intelligent communications so staff can focus on care, not clicks.

What is Conductor?

100

What is PocketHealth Patient Connect?

This solution unifies secure imaging access, interactive education, personalized next steps, and custom communications into a seamless patient experience.

100

Unlike rigid, network‑based systems, this solution delivers flexible, network‑agnostic automation across every DICOM sharing workflow and consolidates all exchange and ingestion.

What is PocketHealth Image Exchange?

100

The PocketHealth platform (including Conductor, Patient Connect, and Image Exchange) is compliant with these two frameworks for security and privacy.

What are HIPAA and SOC 2?

200

This feature automatically ingests faxed or digital requisitions, extracts/validates patient and exam data, and can create EMR/RIS orders to kick off next steps.

What is AI requisition processing?

200

As a proof point, providers using PocketHealth solutions can achieve this with CDs.

What is 100% elimination of CDs?

200

This engine eliminates manual ingestion processes and saves critical FTE time.

What is the auto‑ingestion engine?

200

PocketHealth integrates with existing systems in these categories to fit into provider workflows without replacement.

What are PACS, EHR/HIS/EMR, and VNA?

300

This capability enables 24/7 patient self-booking via conversational SMS, AI voice, and web, deflecting call volume and speeding throughput.

What is automated scheduling?

300

Unlike other image exchanges, Patient Connect integrates with this to deliver a branded, in‑network experience, such as embedding access in MyChart for single sign‑on.

What is the EMR patient portal?

300

These site-to-site connections let referral partners push studies directly into your workflow with a single click, speeding transfers and eliminating CDs.

What are Community Gateways?

300

PocketHealth can embed imaging access right inside your patient portal (like Epic MyChart) so patients sign in once and see everything in one place.

What is single sign-on integration with the EMR patient portal

400

With multi-touch reminders, prep instructions, and patient outreach coordinated automatically, Conductor helps achieve this improvement in missed appointments.

What is a significant reduction in no-shows?

400

Patient Connect includes AI-enabled education like plain‑language report explanations designed with strict safety guidelines and ongoing validation.

What are patient-friendly report explanations with safety guardrails? 

400

This on-demand workflow lets providers securely pull outside studies (and reports where integrated), then either view in a zero-footprint browser or import to PACS.

What is provider record retrieval

400

Physicians can view imaging in what through PocketHealth?

What is the DICOM viewer?

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