Communication skills
This skill is crucial for effective communication and involves actively listening to the speaker and demonstrating an understanding of their message.
What is active listening?
This technique involves breaking down large tasks into smaller, more manageable ones, and prioritizing them based on importance and urgency.
What is time management?
This process involves creating an environment in which team members can work together effectively and productively to achieve common goals.
What is team building?
This method of managing projects breaks down a project into smaller, more manageable components with clear deadlines and deliverables.
What is agile project management?
This term refers to the process of involving employees and other stakeholders in the change management process, to gain buy-in and ownership of the change initiative.
What is stakeholder engagement or participation?
This type of communication involves the exchange of verbal or written messages between two or more people, and can be either formal or informal.
What is interpersonal communication?
This principle states that 80% of your results come from 20% of your efforts, and is often used in time management strategies.
What is the Pareto principle or the 80/20 rule?
This term refers to the ability of a team to work together effectively and efficiently towards a common goal, often involving open communication and a sense of shared responsibility.
What is teamwork?
This term refers to the process of identifying, analyzing, and managing potential risks that could impact a project's success.
What is risk management?
This stage of the change management process involves communicating the need for change to stakeholders, and building support for the change initiative.
What is the "preparing for change" stage?
This skill involves the ability to understand and manage your own emotions, as well as recognize and respond to the emotions of others.
What is emotional intelligence?
This time management method involves dividing your day into 25-minute intervals of focused work, followed by 5-minute breaks.
What is the Pomodoro Technique?
This process involves identifying the strengths and weaknesses of each team member, and assigning tasks based on their individual skills and abilities.
What is team roles or task allocation?
This project management tool can help track project progress, identify potential roadblocks, and ensure that the project is on track to meet its goals.
What is a project management software or tool?
This term refers to the ability to adapt to changing circumstances or situations, and is an important skill for successful change management.
What is flexibility?
This communication barrier occurs when the intended meaning of a message is not accurately conveyed, often due to differences in language, culture, or background.
What is a language or cultural barrier?
This tool can help you plan your tasks and prioritize your time, by allowing you to visualize your tasks in a calendar format.
What is a time-blocking calendar?
This term refers to the tendency for individuals to put forth less effort when working as part of a group than they would when working alone.
What is social loafing?
This document outlines the specific tasks, timelines, and resources required to complete a project, and serves as a roadmap for project execution.
What is a project plan or work breakdown structure?
This term refers to the individuals or groups who are impacted by a change initiative, and may need to be involved in the change management process.
What are stakeholders?
This communication technique involves summarizing the key points of a conversation to ensure understanding, and can be useful in avoiding misunderstandings.
What is paraphrasing or summarizing?
This term refers to the tendency to underestimate the time it will take to complete a task, and can lead to poor time management.
What is the planning fallacy?
This collaboration tool allows team members to work on a project together in real-time, regardless of their physical location.
What is a collaborative online platform or tool?
This document outlines the scope, timeline, budget, and other key aspects of a project, and serves as a guide for project planning and execution.
What is a project charter?
This change management model involves eight steps, including creating a sense of urgency, building a coalition, and sustaining the change effort.
What is the Kotter's eight-step model?