Customer Record
Architect Services
Product & People
SM Knowledge & Support
Miscellaneous
100

The account team for HSBC Commercial Banking.

Who are: Mike Dove, Erik Moti, Eamon McCusker, Matt Brook, Danial Castegnaro

100

The difference between a tier 1 and tier 2 Architect Services engagement.

What is the number of accelerators allowed in progress. Tier 1 = 1 accelerator, Tier 2 = 3 accelerators. 

100

The dates of Appian's Low-Code Automation Platform next EA and GA releases.

What are 10/15 and 11/12. 

100

The site used by customers to create/track/view Support tickets. 

What is MyAppian. 

100

The location of an example project plan for a cloud migration. 

What is the SM wiki. 

200

The number of applications US Department of Labor (DOL) currently has live.

What is 12 applications. 

200

The suggested course for a product owner that wants to know how applications come together but will not be building any applications themselves.

What is Appian Foundations. 

200

The 3 main resources provided to customers with every release.

What are Product Webinar, Release Notes and Release Showcase Training. 

200

A user must have this prior to setting up their access to the Architect Services application.

What is a Forum/Community Account. 

200

The current number of open support cases for Appian Corporation.

What is 69 open support cases.  

(10/6/21 - 2:45pm)

300

The most recently completed online training by Banco Santander (Grupo Santander SA) - user and course.

Who is Lidia Martinez and Interfaces 101:Build Forms and Other Interfaces

300

The 4 core offerings (ways we can help) of Architect Services.

What are: Delivery Assurance, Platform Health, Blueprint and Expert Guidance.

300

The number of industries covered within Pillar and Apps.

What are 10 industries. 

300

The number of support contacts listed for Standard, Advanced and Premier Support?

What is 4 for standard, 12 for advanced and 24 for premiere. 

300

The Appian Product Owner of Synced Records.

Who is Pete Lewes. 

400

The date of the Federal Aviation Administration's (FAA) last health check and number of high-risk findings.

What was 10/1/21 and 4 high-risk findings. 

400

The tool a customer can download and use to identify if Appian is a good fit for a specific application use case.

What is the Appian Fit Assessment.

400

The Product Use Case with the most number of customers tagged to it.

What is "Support for rich text input in SAIL including copy/paste".

400

The 5 stages in the Appian Customer Value Hierarchy.

What are: 1) Solve a targeted problem 2) Solve several problems 3) Operational efficiency 4) Innovation for differentiation 5) Disruptive innovation.

400

The number of p1 tickets Johnson & Johnson Services, Inc. had in the last 90 days. 

What is 4 p1's. 

500

The Appian version currently used in Anthem, Inc.'s development environment.

What is 18.1.

500

The 5 templated programs pre-built within Architect Services.

What are: Application Delivery Program, Authorization to Operate, Cloud Migration Guidance, Enablement, Platform Health

500

The Appian Product Manager of Connected Onboarding.

Who is Lizzie Rubenfield.

500

The 60-day daily average of total logins for home.appian.com (Appian Corporation).

What is 6,633 daily average total logins. 


(10/6/21 2:45pm)

500

The number of Appian practitioners that have the Appian Certified Associate Developer Certification at The Vanguard Group.

What is 1 practitioner. 

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